Partnership Services Specialist

2 weeks ago


Auckland City, New Zealand AIA Full time

Do you believe in finding a career where you can truly make a difference and shape a better future?

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

The opportunity:
As a Partnership Services Specialist you’ll ensure a superior service experience for our partners and advisers, making it easy for them to do business with AIA. Ensuring that all partners and advisers are set up and maintained in line with AIA's commercial, regulatory, and legal obligations.

Key responsibilities include:
- Ensuring accuracy and consistency of adviser data by following set processes- Validating regulation requirements for advisers and maintain compliance- Providing administration support and services for all sales channels- Supporting sale and purchase service for insurance portfolios- Assisting both internal and external customers with information around Adviser agencies, client listings, etc.

Ideally, you’ll bring:
- Initiative - you’re a self-starter who can act independently and initiate positive change in processes, practices or issues facing the business- Attention to detail - you can focus and manage micro information and accurate data input- Accountability - you take responsibility for achieving results on time and within appropriate policy and/or procedures- Communication - you effectively and clearly communicate verbally and in written form to ensure issues are raised and resolved in a timely manner- Strong analytical skills - you’re comfortable using Excel and can effectively analyse and clearly communicate trends/findings identified within large sets of data.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
- Opportunities to grow within the business through internal mobility- Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge- Membership to AIA Vitality, our wellbeing programme, giving you access to great discounts & rewards with Apple, Les Mills, MoleMap, Forme Spa, Groov, AirPoints, Countdown & more- A supportive and inclusive workplace- Flexible working arrangements.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.



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