Customer Service Specialist
6 months ago
Join Xylem in the global mission to #LetsSolveWater As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem’s focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
The Customer Service Specialist role based in Auckland engages with our customers to understand and identify their specific needs.
In this role you will:
- Accurately and efficiently enter and manage purchase orders from receipt through to delivery
- Offer technical and order status support
- Assist with technical selections and product configuration
Skills and experience required:
- Degree qualified or equivalent years of experience in a technical field.
- A strong technical aptitude and STEM background
- Excellent interpersonal skills with the ability to successfully communicate with customers
- Strong cross-functional collaboration skills and working within teams
- Demonstrated problem-solving capability
We also value:
- Safety and Quality compliance, planning and process orientated
- Case management skills
- Resourcefulness, creativity and a continuous improvement mindset
If you’re ready to join a global leader with fantastic benefits like subsidised health insurance, company funded income protection and subsidised gym memberships, just to list a few, then APPLY NOW to be part of a passionate, positive team that love what they do. Let’s Solve Water For further information please call Kelly on +61 456 626 005.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
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