Help Desk Analyst Position

6 days ago


Wellington, Wellington, New Zealand FNZ (UK) Ltd Full time
About the Job

We are seeking a highly skilled IT technical support specialist to join our global corporate IT department. This role provides an exciting opportunity to work within a rapidly changing environment and collaborate with customers across all levels of the organisation.

Key Responsibilities
  • Design and implement desktop builds for new joiners and existing team members
  • Offer technical guidance to over 500 end users of IT services across NZ and the wider APAC region
  • Solve PC hardware issues
  • Effectively manage a large ticketing queue within our APAC region
  • Deliver daily technical support for internal desktop and laptop systems, servers, and associated network infrastructure
  • Deploy software updates, evaluate and install patches, and troubleshoot software-related problems
  • Maintain accurate desktop build documentation and user guides
About Our Company

FNZ (UK) Ltd is a leading provider of wealth management solutions. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 20 million people from all wealth segments to invest in their future.

Why Choose Us?
  • Convenient office location in the city for commuters
  • A competitive salary and excellent benefits package
  • Global career opportunities for our employees


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