Invoicing and Customer Liaison Officer

2 weeks ago


Hamilton, Waikato, New Zealand Genesis Full time
About the Role

This is an exciting opportunity for a Customer Operations Administrator to join our team at Genesis. As part of our mission to ensure accurate and timely invoices for our customers, you will play a critical role in delivering exceptional customer experiences.

Responsibilities include administration tasks, problem-solving, investigation, and outbound calls to customers. With comprehensive training and on-the-job support, you will have the chance to learn and grow in a fast-paced environment.

About the Ideal Candidate
  • A friendly and engaging manner with strong written and verbal communication skills.
  • Confidence to make outbound calls and negotiate with customers.
  • Excellent attention to detail and ability to learn on the job.
  • Demonstrated customer service experience with high emotional intelligence.
  • A real team focus, supporting each other and jumping in when needed.


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