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Service Technician Liaison

3 weeks ago

Hamilton, Waikato, New Zealand Inghamdriven Full time

About Inghamdriven

We are a leader in the Multi-Franchise Automotive industry in New Zealand, dedicated to delivering quality brands and services across all aspects of automotive sales, finance, parts, and service.

Job Summary:

We are seeking a skilled Service Advisor to join our team at our dealership in Cambridge, supporting the after-sales team in managing customer vehicle bookings and servicing.

The ideal candidate will have:

  • A minimum of 2 years of experience in customer service or administration roles
  • Excellent communication skills in English
  • Ability to multitask effectively and thrive in high-pressure situations
  • Possession of a clean, full driver's license

Key Responsibilities:

  • Promote all products and services offered by Ingham
  • Welcome customers during vehicle drop-off and pickup
  • Generate accurate quotes and invoices for repair services
  • Cultivate and maintain strong customer relationships to encourage repeat business
  • Ensure meticulous recording of booking and parts sales information
  • Prioritize customer satisfaction and demonstrate attention to detail
  • Warranty input and administration
  • Check out and in of loan vehicles

What We Offer:

This role provides opportunities for growth and development in a dynamic work environment. If you're passionate about delivering exceptional customer service, we encourage you to apply now.