Customer Debt Resolution Advisor

**Job Description**This role is part of the Financial Accounting and Rates team at Waikato Regional Council.We are seeking a skilled individual to support the Debt Management Officer in managing debtor invoices, resolving queries and disputes, and collecting non-rates debt.The successful candidate will have excellent communication skills, attention to...

Mo te turanga | About the rolePermanent Part-time role (20 hours per week).Provide support to the Debt Management Officer.Assist with the accurate and timely processing of debtor invoices.Helping to resolve invoice queries and disputes.Assist with the collection of all non-rates debt in an efficient manner.Act as a liaison with council staff and debtors so...

Mō te tūranga | About the rolePermanent Part-time role (20 hours per week).Provide support to the Debt Management Officer.Assist with the accurate and timely processing of debtor invoices.Helping to resolve invoice queries and disputes.Assist with the collection of all non-rates debt in an efficient manner.Act as a liaison with council staff and debtors so...

Mo te turanga | About the roleEnsure accurate and timely processing of all debtor invoices.Managing invoice runs for annual charges and grazing.Resolving invoice queries and disputes.Collection of all non-rates debt in an efficient manner.Liaison with council staff and debtors so that queries and disputes are resolved in a timely manner.Advising and...

Mō te tūranga | About the roleEnsure accurate and timely processing of all debtor invoices.Managing invoice runs for annual charges and grazing.Resolving invoice queries and disputes.Collection of all non-rates debt in an efficient manner.Liaison with council staff and debtors so that queries and disputes are resolved in a timely manner.Advising and...

**Job Description**We are looking for a skilled and organized individual to provide administrative support to our Debt Management Officer.Your key responsibilities will include:Processing debtor invoices and managing the debtors' accountsResponding to customer queries and resolving disputes in a timely and professional mannerAssisting with the collection of...

About the RoleWe are seeking a skilled and detail-oriented Financial Support Professional to join our Financial Accounting and Rates team. As a key member of this team, you will provide critical support to our Debt Management Officer, assisting with the accurate and timely processing of debtor invoices, resolving invoice queries and disputes, and acting as a...

About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Financial Debt Recovery Specialist.The successful candidate will be responsible for ensuring the accurate and timely processing of all debtor invoices, managing invoice runs for annual charges and grazing, resolving invoice queries and disputes, and collecting...

Role OverviewWe are looking for a skilled Customer Service Advocate to join our team.About the PositionThis is a permanent part-time role (20 hours per week) that involves assisting the Debt Management Officer.Key Responsibilities:Support the Debt Management Officer in resolving customer queries and issuesProcess debtor invoices in a timely and accurate...

Key ResponsibilitiesManage customer enquiries with a strong resolution focusBuild rapport with customers through active listening and mirroring communication stylesAdapt from phone to email when requiredRUN efficient case management and follow-up within agreed timeframesStay up-to-date with processes, procedures, and products to provide accurate information