Customer Experience Director

Flo & Frankie, a family-owned business in New Zealand, seeks a leader to spearhead customer experience innovation. As Customer Experience Director, you will oversee all aspects of customer care and online order fulfillment.The ideal candidate will have 2+ years of experience in customer service management or a related field, with expertise in streamlining...

We're looking for a talented Customer Experience Director to join our Digital Team. In this role, you will lead the design and maintenance of the product delivery roadmap, collaborating with cross-functional teams to successfully roll out Salesforce to all business units.The ideal candidate will have at least 3 years of experience working with the Salesforce...

We are looking for a skilled Customer Experience Director to join our team at the Onehunga Factory Outlet in Auckland, NZ.About adidas:adidas is a global sports brand that has been built on a vision to make the world a better place through sport. We lead through innovation and commitment to developing and growing our people.The Role:You will be responsible...

Live Experience DirectorAbout the Role:We are seeking an experienced Live Experience Director to lead our highly successful Live Experience Team.Key Responsibilities:Lead a team of passionate individuals who deliver outstanding corporate, customer, and employee events.Manage the team to build on a solid foundation, delivering the highest quality corporate...

About UsJACOBS DOUWE EGBERTS is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second. We have a portfolio of over 50 brands, including Kiwi favourites such as Moccona, L'OR, Hummingbird, Bell Tea, Jed's, Ti Ora, and more.We offer our people a range of learning and development programs to support...

Welcome to Mitre 10We're a proud Kiwi-owned company that combines the personal touch of a local business with the support of a national network and advanced systems.We're committed to delivering an unmatched customer experience across our multiple locations, including our flagship Mitre 10 MEGA Albany store.The RoleWe're looking for a hands-on, on-site...

Private Banking Marketing LeadWe're seeking an experienced marketer to lead our Private Banking marketing efforts. As a key member of the Go-to-Market team, you'll develop and execute strategies to drive growth, revenue, and customer engagement. You'll collaborate with cross-functional teams to deliver exceptional customer experiences and stay ahead of the...

Career AdvancementConnor Clothing Pty offers exciting career advancement opportunities for motivated and ambitious individuals. As Assistant Store Manager, you will be responsible for leading and motivating a high-performing team to deliver exceptional customer experiences.In this role, you will have the opportunity to develop your skills and advance your...

Nood's Mission:We aim to create a welcoming space for customers and team members alike, championing growth and celebrating wins.Our Values:We prioritize a Supportive & Collaborative Culture that values feedback.We Keep It Fun by not sweating the small stuff and believing work should be enjoyable.We provide Growth & Mentorship opportunities to elevate...

**Job Summary**This is a unique opportunity to join a dynamic fashion brand as a Store Manager. As a leader in the retail industry, you will be responsible for delivering financial targets and company key performance indicators, while creating a warm and genuine customer service experience.Your focus will be on driving sales, profit, and productivity by...

Job OverviewPrekure seeks a highly skilled Client Experience Director to oversee the Health Coach Program Pathways, ensuring students receive seamless support from onboarding to graduation.The ideal candidate will possess strong leadership and collaboration skills, with experience in process improvement and systems optimisation.

Key ResponsibilitiesThe ideal candidate will have 5-6+ years of management experience in retail, preferably in the cannabis industry. As a key member of our management team, you will be responsible for:Leading the Retail TeamRecruit, train, and develop a high-performing retail team.Provide coaching, guidance, and development opportunities to ensure excellent...

About the RoleThe Sales and Service Manager will be responsible for driving department sales, managing a team of employees, and ensuring high levels of customer service. Key responsibilities include:Driving department sales and taking ownership of the team's sales performanceManaging, coaching, developing, and motivating the team to exceed sales...

About Us: Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts. We have over one thousand stores across the UK and Ireland, and our mission is to provide our customers with a wide range of high-quality products at affordable prices, while also delivering exceptional customer service.We are committed to providing a positive...

About UsSince its inception in the 1950s, our company has been dedicated to inspiring individuals across Australia and New Zealand with stylish, confidence-boosting fashion. As a well-established brand and part of a successful retail group with four other dynamic brands, we offer clear development paths, leadership workshops, and upskilling opportunities in...

The Role: Assistant Store ManagerAs an Assistant Store Manager, you will lead and inspire your team to achieve budgets, KPIs, and targets. You will drive a high-performing team committed to delivering exceptional customer service, while maintaining store operations and coaching your team through product knowledge.This is a permanent part-time position,...

Key ResponsibilitiesThe successful candidate will have the opportunity to work with a dynamic team and contribute to the success of our store. Key responsibilities include:Achieving sales targets and providing exceptional customer service through staff productivity and fostering a positive store environment.Representing the adidas brand/company values and...

About the Role: We are seeking an experienced professional to lead our Woolworths account and drive growth through strategic planning, team management, and stakeholder engagement.About You: To succeed in this role, you will have a proven track record of managing complex customer portfolios in competitive categories, with a strong background in FMCG account...

Job RoleWe are seeking a Sales Team Leader - Luxury Retail to join our team at Dfs Group. In this role, you will be responsible for supervising and mentoring a sales team to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesSupervise and mentor sales floor staff to ensure high standards of customer service and sales...

This role offers an exciting opportunity to lead a dynamic team of retail professionals in our Newmarket store. As a Customer Service Director, you will be responsible for developing and executing strategies to drive customer satisfaction and loyalty, while building strong relationships with stakeholders across the business.Key responsibilities...