Director of Sales and Customer Experience

3 days ago


Auckland, Auckland, New Zealand Dfs Group Full time
Job Role

We are seeking a Sales Team Leader - Luxury Retail to join our team at Dfs Group. In this role, you will be responsible for supervising and mentoring a sales team to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Supervise and mentor sales floor staff to ensure high standards of customer service and sales performance.
  • Work with the Product Sales Manager to drive sales and improve team productivity.
  • Partner with the Platinum Services team to enhance the customer experience.
Requirements
  • Degree or equivalent combination of education and work experience.
  • 1-2 years' experience in the luxury retail industry, preferably in a leadership role.
  • Strong interpersonal skills and ability to work well with people at various levels.
About Us

Dfs Group is a leading retailer in the luxury sector, committed to providing exceptional customer service and driving sales growth.



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