Customer Experience Director
6 days ago
About the Role: We are seeking an experienced professional to lead our Woolworths account and drive growth through strategic planning, team management, and stakeholder engagement.
About You: To succeed in this role, you will have a proven track record of managing complex customer portfolios in competitive categories, with a strong background in FMCG account management. Your expertise in innovation-led categories, coupled with your analytical capabilities and commercial acumen, will enable you to develop and execute effective account plans that meet business objectives. Additionally, you will possess excellent negotiation and relationship-building skills, as well as a passion for sales and results-driven attitude.
About the Company: At Kraft Heinz, we offer a dynamic work environment that fosters growth and development. Our hybrid working model provides flexibility around when and where you work, while our pay-for-performance structure rewards individual and company performance. Furthermore, we prioritize employee well-being, offering paid parental leave, purchased leave, volunteer leave, and LiveWell leave programs.
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Customer Experience Director
2 days ago
Auckland, Auckland, New Zealand Pst Full timeKey ResponsibilitiesAs a Customer Experience Director at Pst, you will lead the onboarding and implementation process for new clients, ensuring a seamless transition and successful adoption of our products and services.
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Customer Experience Director
3 days ago
Auckland, Auckland, New Zealand Country Road Group Full timeJoin us as a Customer Experience Director and take your career to the next level! As a key member of our retail operations team, you will play a vital role in driving sales growth, improving customer satisfaction, and developing your skills in retail management.Our ValuesCustomer Obsessed.Collaborative.Inspirational.Responsible.Dedicated to Quality.About Our...
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Client Experience Director
5 days ago
Auckland, Auckland, New Zealand Copyright Nurse Call Solutions Ltd Full time**About the Position**We are looking for an experienced Client Experience Director to join our team as a Customer Experience Manager. In this role, you will be responsible for delivering exceptional customer service, providing expert advice and support, and assisting customers with quoting, issuing, and managing their insurance policies.Key...
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Customer Experience Director
1 day ago
Auckland, Auckland, New Zealand Xero Full timeCompany OverviewXero is a leading cloud-based accounting software company that empowers small businesses to grow and thrive. We're committed to making life better for our customers by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. Job Description Lead the Australia Customer Experience...
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Customer Experience Director
7 days ago
Auckland, Auckland, New Zealand Connor Clothing Pty Full timeCareer AdvancementConnor Clothing Pty offers exciting career advancement opportunities for motivated and ambitious individuals. As Assistant Store Manager, you will be responsible for leading and motivating a high-performing team to deliver exceptional customer experiences.In this role, you will have the opportunity to develop your skills and advance your...
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Customer Service Director
1 day ago
Auckland, Auckland, New Zealand SPCA Auckland Full timeThe OpportunityThis is an exceptional opportunity for a customer-focused individual to join our team as a Customer Service Director. In this role, you will be responsible for providing exceptional customer experiences, managing customer relationships, and resolving any issues that may arise.You will work closely with our retail team to ensure that our...
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Customer Experience Director
5 days ago
Auckland, Auckland, New Zealand Star Group Full timeYour Key Responsibilities\As a Restaurant Manager at Goode Brothers, your duties will include:\\Developing and maintaining strong relationships with customers to ensure their satisfaction and loyalty\Managing the booking system to optimize table turnover and maximize revenue\Training and mentoring team members to enhance their skills and knowledge\Staying...
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Patient Experience Director
1 hour ago
Auckland, Auckland, New Zealand Abano Healthcare Pty Ltd Full timeCompany OverviewAt Abano Healthcare Pty Ltd, we're redefining patient engagement in the dental industry.Job DescriptionWe are seeking a Patient Experience Director to lead our patient engagement strategy, optimize our CRM systems, and drive exceptional experiences at every touchpoint.Responsibilities:Lead CRM Strategy: Oversee the development and...
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Customer Experience Director
5 days ago
Auckland, Auckland, New Zealand Oscar Wylee Pty Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Managing store operations, including budgeting and scheduling.Working closely with Optometrists to ensure excellent customer service.Coaching staff on sales and customer service techniques.Leading by example, demonstrating a commitment to our company values.
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Customer Experience Director
3 days ago
Auckland, Auckland, New Zealand Hanes Brands Full timeJoin Our Team at Sheridan Homezone OutletWe're a dynamic and inclusive team passionate about creating good impact on our community and planet. Our career pathways span across retail, management, and our two support centers located in Melbourne and Sydney. We're committed to providing a supportive and inclusive culture, where everyone has equal access to...
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Customer Experience Director
6 days ago
Auckland, Auckland, New Zealand Farmers Trading Company Ltd Full timeAbout the RoleThe Sales and Service Manager will be responsible for driving department sales, managing a team of employees, and ensuring high levels of customer service. Key responsibilities include:Driving department sales and taking ownership of the team's sales performanceManaging, coaching, developing, and motivating the team to exceed sales...
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Customer Experience Director
7 days ago
Auckland, Auckland, New Zealand Card Factory Full timeAbout Us: Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts. We have over one thousand stores across the UK and Ireland, and our mission is to provide our customers with a wide range of high-quality products at affordable prices, while also delivering exceptional customer service.We are committed to providing a positive...
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Customer Experience Director
4 days ago
Auckland, Auckland, New Zealand Lovisa Full timeKey Performance Indicators (KPIs):Drive sales growth and achieve targetsDevelop and implement effective marketing strategiesImprove customer satisfaction ratingsReduce stock loss and improve visual merchandising standardsBenefits: Enjoy a fun and dynamic work environment, opportunities for career growth and development, and competitive rewards and...
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Head of Customer Experience
4 hours ago
Auckland, Auckland, New Zealand Rentokil Pest Control South Africa Full timeRentokil Initial is seeking a dynamic and experienced Head of Customer Experience to lead our customer service function in New Zealand and Fiji. This senior leadership role is responsible for driving the strategic direction, operations, and performance of our customer service team, ensuring exceptional customer experiences across all channels.Key...
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Customer Services Director
3 days ago
Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full timeJob Description:We are seeking a highly skilled Customer Services Director to join our Supply Chain team. As the ideal candidate, you will lead and support your team of 5 Customer Relations Specialists in delivering exceptional customer experiences and satisfaction.About the Role:This is an exciting opportunity for a leader with at least 5 years' experience...
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Premium Customer Experience Director
24 hours ago
Auckland, Auckland, New Zealand Retailworld Resourcing Pty Ltd. Full timeJob Details\Job Title: Assistant Manager\Location: Auckland, New Zealand\Industry: Retail\Type: Full-time\Description:\Join our dynamic team as an Assistant Manager and take on a leadership role in our stylish Flagship location in Newmarket. As a high-end fashion boutique specialising in timeless, unique pieces, we require an experienced individual who can...
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Customer Service Excellence Director
6 days ago
Auckland, Auckland, New Zealand Kraft Heinz Company Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Excellence Director. As a key member of our organization, you will be responsible for driving customer satisfaction and excellence across all aspects of our business.Your primary objective will be to develop and implement strategies that enhance our...
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Customer Experience Director
4 days ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full time**Job Description**The Guest Relations Manager plays a crucial role in driving positive guest satisfaction and contributing to the hotel's progress in improving the guest experience. This individual thrives when creating personalized connections with guests from reservation to departure.
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Customer Experience Director
1 day ago
Auckland, Auckland, New Zealand Bendon Limited Full timeAbout Us:We are a leading lingerie brand committed to making a positive impact on women's confidence and well-being. Our stores are safe spaces where women come seeking the right fitting bra, comfort, and self-confidence.
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Senior Director of Student Experience
1 day ago
Auckland, Auckland, New Zealand The University Of Auckland Full timeOur University is committed to delivering an exceptional student experience, and we are seeking a Senior Director of Student Experience to lead our efforts.The role involves overseeing the development and implementation of strategies to increase student engagement and belonging, as well as ensuring that our campus environment is inclusive, safe, and...