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Customer Experience Director

2 weeks ago

Auckland, Auckland, New Zealand adidas Full time

We are looking for a skilled Customer Experience Director to join our team at the Onehunga Factory Outlet in Auckland, NZ.

About adidas:

adidas is a global sports brand that has been built on a vision to make the world a better place through sport. We lead through innovation and commitment to developing and growing our people.

The Role:

You will be responsible for assisting the Store Manager & Assistant Manager in achieving store targets and providing an optimal consumer experience within an adidas Factory Outlet.

Main Responsibilities:

  • Achieving store targets and fostering an active selling environment.
  • Role modeling our service and selling standards to provide customers with an outstanding experience.
  • Representing the adidas brand/company values and products in an inspiring way.

What You'll Need:

  • Experience in retail sales or customer service.
  • Ability to work in a fast-paced team environment.
  • Strong communication and leadership skills.

Benefits:

  • A competitive salary.
  • Retail bonus scheme.
  • Generous employee discounts on adidas products.
  • Career development opportunities with a global sports brand.