Current jobs related to Claims Resolution Support Expert - Wellington, Wellington - Ministry of Social Development
-
Claims Resolution Support Expert
7 days ago
Wellington, Wellington, New Zealand Ministry Of Social Development Full timeAbout UsThe Ministry of Social Development is a people-centred organisation that works in communities across New Zealand.We provide social policy and advice to government, as well as assistance with income, employment, and housing support.We are committed to supporting and enabling Māori, whānau, hapū, iwi, and communities to realise their own potential...
-
Claims Administrator
2 days ago
Wellington, Wellington, New Zealand Resolution Life Full timeAbout Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...
-
Claims Administrator
3 days ago
Wellington, Wellington, New Zealand Resolution Life Full timeAbout Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...
-
Disability Claim Coordinator
7 days ago
Wellington, Wellington, New Zealand Resolution Life Full time**Company Overview**At Resolution Life, we're committed to making a positive impact on people's lives through our life insurance products. Our team is dedicated to delivering high-quality service and building long-lasting relationships with our customers.**Job Description**We're seeking a skilled Case Manager to join our team in New Zealand. In this role,...
-
Claim Resolution Expert
5 days ago
Wellington, Wellington, New Zealand Marsh & Mclennan Companies Full timeJob DescriptionThis Claims Coordinator position is a critical part of our Claims Management team at Marsh & McLennan Companies. The ideal candidate will have a strong background in claims management, excellent communication skills, and a commitment to delivering high-quality services to clients.About the RoleThis is a hybrid role that requires working in the...
-
Claims Resolution Coordinator
4 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeCompany OverviewThe New Zealand Government is a people-centred organisation that serves diverse communities across the motu. Our goal is to help New Zealanders be safe, strong and independent through social policy advice and assistance.We prioritise partnerships, cultural responsiveness and inclusivity in everything we do.About Historic ClaimsHistoric Claims...
-
Claims Management Coordinator
3 days ago
Wellington, Wellington, New Zealand Resolution Life Full timeThe OpportunityYou will be responsible for inputting and managing data across two teams managing Life and Disability claims, communicating with advisers and customers, following up on outstanding claim requirements, and preparing referral documentation.You'll also process Case Manager-approved invoices and manage the administration of payments across the...
-
Historic Claims Resolution Specialist
7 days ago
Wellington, Wellington, New Zealand Ministry Of Social Development Full timeAbout Historic ClaimsAt the Ministry of Social Development, we understand the profound impact that adverse experiences in care can have on individuals. Our Alternative Disputes Resolution Service (ADRS) is dedicated to providing claimants with a supportive and fair process for seeking redress.We believe that every individual deserves to be heard and to have...
-
Government Claims Resolution Specialist
4 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout the Ministry of Social DevelopmentThe Ministry of Social Development is a people-centred organisation. We're in communities across the country, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all...
-
Insurance Claims Coordinator
2 days ago
Wellington, Wellington, New Zealand Resolution Life Full timeAbout UsAsteron Life has been supporting New Zealanders for nearly 150 years, with roots tracing back to 1878. Our dedicated claims teams understand what's at stake for each claim.We've built a reputation for delivering top-notch customer service and admin support. As a Claims Administrator, you'll be responsible for managing data across two teams,...
-
Insurance Claims Specialist
7 days ago
Wellington, Wellington, New Zealand Resolution Life Full time**About Us**Asteron Life is a renowned life insurance provider dedicated to helping customers build secure futures. With a rich history spanning nearly 150 years, we've established ourselves as a trusted partner in the financial services industry.**The Opportunity**We're seeking an experienced Case Manager to join our dynamic team in New Zealand. As a Case...
-
Claimant Support Expert
5 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout UsThe Ministry of Social Development (MSD) is a people-centred organisation, working with partners to help New Zealanders be safe, strong, and independent. Our social policy and advice inform government decisions, while our assistance programs provide income, employment, and housing support to people of all ages, families, whānau, and communities.The...
-
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout the RoleAs a Senior Claimant Support Specialist, you will play a crucial role in helping claimants navigate the Historic Claims process. Your primary responsibility will be to act as the primary point of contact for claimants, providing guidance and support throughout their journey.This involves managing claims from initial contact to closure, ensuring...
-
Historic Claims Case Manager
5 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout Historic ClaimsHistoric Claims, on behalf of the Ministry of Social Development (MSD), provides an Alternative Disputes Resolution Service to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.We strive to deliver the best possible outcomes for claimants, ensuring they experience mana manaaki every time...
-
Claims Management Specialist
4 days ago
Wellington, Wellington, New Zealand Marsh Full timeJob DescriptionWe are seeking a skilled professional to join our team as a Claims Management Specialist. This role is ideal for an individual who can manage low-risk claims for injured employees and provide timely and cost-effective solutions.Manage claims for a portfolio of clients, ensuring compliance with SLA, AEP audit standards, and legislation.Support...
-
Fair Resolution Expert
6 days ago
Wellington, Wellington, New Zealand The Co-Operative Bank Limited Full timeJoin Our TeamWe're looking for a skilled professional to join our team as a Customer Vulnerability Specialist. In this role, you'll play a key part in developing new policies and refining existing ones to support customers in vulnerable situations.You'll work closely with teams to embed best practices and ensure effective resolution of customer complaints....
-
Case Manager
7 days ago
Wellington, Wellington, New Zealand Resolution Life Full timeAbout Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...
-
Case Worker
7 days ago
Wellington, Wellington, New Zealand Resolution Life Full time**Our Culture**At Resolution Life, we value diversity, inclusivity, and collaboration. Our team is passionate about delivering exceptional service and building strong relationships with our customers. If you're a customer-focused individual with critical thinking skills, we'd love to hear from you.**Job Requirements**We're seeking a highly organized and...
-
Historic Claims Advocate
3 days ago
Wellington, Wellington, New Zealand Ministry Of Social Development Full timeHistoric Claims BackgroundThe Ministry of Social Development's Historic Claims team provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care. We acknowledge the harm experienced by claimants and take steps to put this right.As a Senior Claimant Support...
-
Historic Claims Professional
5 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout Our TeamWe are a diverse team of professionals working together to deliver the best outcomes for claimants who have been abused in State care.We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.About Historic ClaimsHistoric Claims provides an...
Claims Resolution Support Expert
1 week ago
About the Ministry of Social Development
The Ministry of Social Development is a people-centred organisation that works with communities across the country to help New Zealanders be safe, strong and independent.
Job Description
This role involves working with claimants to understand their past experiences and delivering the best possible outcomes. The role also requires providing timely responses to requests for information and ensuring compliance with relevant legislation.
Key Responsibilities
- Assessing claims against the Historic Claims assessment framework and providing recommendations to support decision making.
- Providing information to claimants in a timely manner, ensuring compliance with relevant legislation.
- Working collaboratively with colleagues to deliver excellent outcomes for claimants.
Skills and Qualifications
- Tertiary qualification or equivalent relevant work experience.
- Familiarity with the Privacy Act and other relevant legislation.
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to empathise with clients and understand their needs.
- Capacity to interpret and manage large volumes of information.
- Commitment to cultural responsiveness and incorporating tikanga Māori into our service delivery.
Benefits
- $89,622.00 - $108,622.00 salary range.
- Opportunities for professional development and growth.
- Collaborative and supportive work environment.
