Claims Management Specialist

5 days ago


Wellington, Wellington, New Zealand Marsh Full time
Job Description

We are seeking a skilled professional to join our team as a Claims Management Specialist. This role is ideal for an individual who can manage low-risk claims for injured employees and provide timely and cost-effective solutions.

  • Manage claims for a portfolio of clients, ensuring compliance with SLA, AEP audit standards, and legislation.
  • Support case managers in the implementation and delivery of services to meet quality standards.
  • Coordinate and facilitate appropriate cover and entitlement services to provide timely and cost-effective solutions for clients.
Key Responsibilities:
  • Claim Management: Manage claims from initiation to resolution, ensuring all necessary documentation is completed and deadlines are met.
  • Client Support: Provide exceptional support to case managers, clients, and other stakeholders throughout the claims process.
  • Process Improvement: Identify opportunities to improve processes and procedures, contributing to the enhancement of our service offerings.


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