Claim Resolution Expert

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...

Company OverviewThe New Zealand Government is a people-centred organisation that serves diverse communities across the motu. Our goal is to help New Zealanders be safe, strong and independent through social policy advice and assistance.We prioritise partnerships, cultural responsiveness and inclusivity in everything we do.About Historic ClaimsHistoric Claims...

The OpportunityYou will be responsible for inputting and managing data across two teams managing Life and Disability claims, communicating with advisers and customers, following up on outstanding claim requirements, and preparing referral documentation.You'll also process Case Manager-approved invoices and manage the administration of payments across the...

About UsAsteron Life has been supporting New Zealanders for nearly 150 years, with roots tracing back to 1878. Our dedicated claims teams understand what's at stake for each claim.We've built a reputation for delivering top-notch customer service and admin support. As a Claims Administrator, you'll be responsible for managing data across two teams,...

About the Ministry of Social DevelopmentThe Ministry of Social Development is a people-centred organisation. We're in communities across the country, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all...

About Historic ClaimsHistoric Claims, on behalf of the Ministry of Social Development (MSD), provides an Alternative Disputes Resolution Service to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.We strive to deliver the best possible outcomes for claimants, ensuring they experience mana manaaki every time...

About the RoleAs a Senior Claimant Support Specialist, you will play a crucial role in helping claimants navigate the Historic Claims process. Your primary responsibility will be to act as the primary point of contact for claimants, providing guidance and support throughout their journey.This involves managing claims from initial contact to closure, ensuring...

Job DescriptionWe are seeking a skilled professional to join our team as a Claims Management Specialist. This role is ideal for an individual who can manage low-risk claims for injured employees and provide timely and cost-effective solutions.Manage claims for a portfolio of clients, ensuring compliance with SLA, AEP audit standards, and legislation.Support...

Join Our TeamWe're looking for a skilled professional to join our team as a Customer Vulnerability Specialist. In this role, you'll play a key part in developing new policies and refining existing ones to support customers in vulnerable situations.You'll work closely with teams to embed best practices and ensure effective resolution of customer complaints....

Historic Claims BackgroundThe Ministry of Social Development's Historic Claims team provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care. We acknowledge the harm experienced by claimants and take steps to put this right.As a Senior Claimant Support...

About Our TeamWe are a diverse team of professionals working together to deliver the best outcomes for claimants who have been abused in State care.We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.About Historic ClaimsHistoric Claims provides an...

About UsThe Ministry of Social Development (MSD) is a people-centred organisation, working with partners to help New Zealanders be safe, strong, and independent. Our social policy and advice inform government decisions, while our assistance programs provide income, employment, and housing support to people of all ages, families, whānau, and communities.The...

About the TeamWe are a team of dedicated professionals who are passionate about making a difference in the lives of New Zealanders. Our team works collaboratively to deliver high-quality services and support to claimants, and we are committed to providing a supportive and inclusive working environment.We are looking for someone who shares our values and is...

About the Ministry of Social DevelopmentWe are a people-centred organisation, working with partners to help New Zealanders be safe, strong and independent.Our social policy and advice to government helps provide income, employment and housing support to people of all ages, families, whānau and communities.We are committed to supporting and enabling Māori,...

**Role Overview**This Support Services Officer position plays a critical role in ensuring the smooth operation of building maintenance and repair works claims.Reporting to the Senior Finance Manager, you will be responsible for ensuring all works orders claims are complete, correct, and accurate in readiness for payment.You will:Review and verify all works...

Job DescriptionWe plan, create and sustain assets, infrastructure, and facilities. This role plays a crucial part in ensuring our customers receive accurate and timely payments for their work.About YouYou will be reporting to the Senior Finance Manager and will be responsible for reviewing and processing building maintenance and repair works claims. Your...

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...

Job SummaryWe are seeking a skilled Contact Resolution Expert to join our team at Wellington Water. As a key member of our customer contact and dispatch functions, you will provide frontline support to customers across both our customer contact and dispatch operations.About the RoleThis is a challenging role that requires strong problem-solving and...

About the RoleWe are seeking a Frontline Resolution Expert to join our team. The successful candidate will be responsible for providing frontline customer support and resolving customer queries in a timely and accurate manner.Key Responsibilities:Resolve customer inquiries through various communication channels including calls, emails, and live chat...