Disability Claim Coordinator
3 days ago
**Company Overview**
At Resolution Life, we're committed to making a positive impact on people's lives through our life insurance products. Our team is dedicated to delivering high-quality service and building long-lasting relationships with our customers.
**Job Description**
We're seeking a skilled Case Manager to join our team in New Zealand. In this role, you'll be responsible for managing a portfolio of active claims, liaising with claimants, and providing ongoing support. If you're a proactive problem-solver with excellent communication skills, we'd love to hear from you.
**Key Skills and Qualifications**
* Case management experience or understanding of rehabilitation and return to work services* Product knowledge – preferably experience-based* Life and Disability Claims knowledge – preferably experience-based* Interpretation of business accounts – preferably experience-based* Good working knowledge of community resources and providers, liaison with external service providers required for role* Knowledge of legal aspects in relation to the Privacy Act, the Human Rights Act, and the Insurance Law Reform Act*
**What We Offer**
* A hybrid working environment that balances flexibility and collaboration* Comprehensive onsite training during the first few weeks* Opportunities for training and career advancement* A supportive and driven team culture*
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