Claimant Support Expert

About UsAt MSD, we care about the wellbeing and success of our people and want everyone to thrive in a supportive and inclusive working environment.We work together to make a difference for communities while doing the right thing with integrity.The Senior Claimant Support Specialist has knowledge of and is able to perform all aspects of claimant engagement,...

About MSDCompany OverviewWe're a people-centred organisation working with partners to help New Zealanders be safe, strong and independent. Our social policy and advice support government decision-making, while our assistance services provide income, employment and housing support to individuals, families and communities.We're committed to supporting and...

About MSDThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

Senior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSDThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...

Senior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSD The Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...

About MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

About usThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

About usMinistry of Social Development is a people-centred organisation, working with communities to help individuals and families thrive.We provide social policy advice and assistance to those in need, including income, employment, and housing support.As a Te Tiriti o Waitangi partner, we're committed to supporting Māori, whānau, hapū, Iwi, and...

About the TeamWe are a dedicated team within the Ministry of Social Development, working tirelessly to provide an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.Our team is committed to ensuring that claimants experience a positive and supportive environment,...

Our ApproachThe Ministry of Social Development is committed to providing high-quality services to claimants, particularly those who have experienced trauma and injustice. Our approach is centred around building trust and rapport with claimants, listening to their experiences, and providing effective support and guidance.Job SummaryThis role requires a highly...

About the RoleWe're seeking an experienced Senior Claimant Support Specialist to join our Historic Claims team. As part of this role, you'll work closely with claimants to provide end-to-end management of their claims, ensuring they receive positive outcomes and experience mana manaaki (a positive experience every time).Key Responsibilities:Provide support,...

About the RoleThe Information Coordination & Claims Specialist position is responsible for conducting individual claim assessments and providing recommendations to support decision making.The role also involves reading, reviewing and releasing claimants' personal information to them, ensuring compliance with relevant legislation.This is a fixed term...

Job OverviewThis is an exciting opportunity to make a real difference in the lives of claimants who have been unjustly treated in State care. As a Senior Claimant Support Specialist, you will work closely with claimants, supporting them through the Historic Claims process and helping them achieve redress and healing.About the PositionThis fixed-term or...

About usThe Ministry of Social Development is dedicated to helping New Zealanders in need, providing social policy advice and support for those facing challenges. As a Te Tiriti o Waitangi partner, we strive to empower Māori, whānau, hapū, Iwi, and communities to reach their full potential.We believe in fostering a culture of manaaki – respect and care...

About the Ministry of Social DevelopmentThe Ministry of Social Development is a people-centred organisation. We're in communities across the country, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all...

About Historic ClaimsHistoric Claims, on behalf of the Ministry of Social Development (MSD), provides an Alternative Disputes Resolution Service to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.We strive to deliver the best possible outcomes for claimants, ensuring they experience mana manaaki every time...

About usThe Ministry of Social Development prioritises the well-being and success of all New Zealanders, providing social policy guidance and support to those in need. As a Te Tiriti o Waitangi partner, we are deeply committed to empowering Māori, whānau, hapū, Iwi, and communities to achieve their aspirations.We foster a workplace culture built on...

Join Our TeamWe're seeking an experienced Senior Claimant Support Specialist to join our Historic Claims team. As part of this role, you'll work closely with claimants to provide end-to-end management of their claims, ensuring they receive positive outcomes and experience mana manaaki (a positive experience every time).Key Responsibilities:Deliver...

About usThe Ministry of Social Development is dedicated to creating a society where everyone has access to opportunities and resources. As a Te Tiriti o Waitangi partner, we strive to empower Māori, whānau, hapū, Iwi, and communities to reach their full potential.We value diversity and inclusivity, promoting a workplace culture that celebrates...

Key ResponsibilitiesTaking the lead in talking with claimants about their experiences in care and providing feedback on the outcome of their assessmentProviding support, mentoring and guidance to other staff members