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Account Growth Specialist
1 week ago
The Account Manager role is a key sales role at Airwallex. This role will work within our SME team, owning a book size of 150-300 customer accounts.
You will work cross-functionally, engaging with many teams across the Airwallex team, including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of customers.
Our product offering works across three pillars: Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations.
Key Responsibilities:Develop and maintain strong relationships with existing customers to identify opportunities for growth and expansion.
Work collaboratively with internal teams to understand customer needs and develop tailored solutions.
Identify and pursue new business opportunities through proactive outreach and relationship-building.
Maintain accurate forecasting and pipeline tracking to ensure alignment with business objectives.