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Account Growth Specialist

1 week ago

Auckland, Auckland, New Zealand Airwallex Full time
About the Job

The Account Manager role is a key sales role at Airwallex. This role will work within our SME team, owning a book size of 150-300 customer accounts.

You will work cross-functionally, engaging with many teams across the Airwallex team, including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of customers.

Our product offering works across three pillars: Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations.

Key Responsibilities:

  • Develop and maintain strong relationships with existing customers to identify opportunities for growth and expansion.

  • Work collaboratively with internal teams to understand customer needs and develop tailored solutions.

  • Identify and pursue new business opportunities through proactive outreach and relationship-building.

  • Maintain accurate forecasting and pipeline tracking to ensure alignment with business objectives.