Incident Resolution Expert
2 weeks ago
AIA New Zealand is a pioneering insurer, dedicated to creating a healthier, more sustainable future for everyone. We believe in shaping a better tomorrow through the power of digital innovation and collaboration.
Our Vision
We aim to be the go-to partner for life insurance and health solutions in New Zealand, delivering exceptional customer experiences and driving positive change in the communities we serve.
Job Overview
This role plays a critical part in achieving our vision by ensuring the operational execution of incident, problem, and change standards, policies, and processes.
Main Responsibilities
-
AWS Incident Resolution Expert
7 days ago
Auckland, Auckland, New Zealand Amazon Full timeAbout the RoleAWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. As an Incident Management Engineer, you will play a pivotal role in providing communication, emergency response, technical resolver engagement, and incident...
-
Auckland, Auckland, New Zealand CGR Services Full timeKey ResponsibilitiesManage, own and co-ordinate the technical resolution of incidents either remotely or onsite utilizing Field Engineering resources.Plan, coordinate and implement complex Endpoint security changes within customer specified change windows.Incident analysis and response: Assisting SOC analysts by providing guidance and support in analysing...
-
Service Management Expert
1 week ago
Auckland, Auckland, New Zealand AIA Hong Kong and Macau Full timeAIA Hong Kong and Macau is seeking a highly skilled Service Management Expert to join our team.The successful candidate will work closely with internal teams, external suppliers, and business stakeholders to ensure service quality, availability, and stability for IT services.The key responsibilities include:Managing incidents to resolution within agreed...
-
Auckland, Auckland, New Zealand Amazon Full timeIncident Management Engineer, AWS Incident Detection and ResponseJob ID: 2917202 | Amazon Web Services New Zealand LimitedSales, Marketing and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global...
-
Incident Response Expert
6 days ago
Auckland, Auckland, New Zealand Cyber Crime Full timeJob DescriptionWe're seeking a highly skilled Security Operations Analyst to join our team. As a key member of our security operations team, you will be responsible for monitoring and analysing network traffic, identifying security threats, and ensuring the security and resilience of our clients' IT infrastructure.The ideal candidate will have strong...
-
Claims Resolution Expert
2 weeks ago
Auckland, Auckland, New Zealand Assurant, Inc. Full time**Join Our Team**As a Claims Resolution Expert at Assurant, Inc., you will play a vital role in resolving complex claims, analyzing risk and compliance-related concerns, and developing strategies to reduce/mitigate claims costs. This position requires:A minimum of one year's experience in the insurance industry, preferably in claims handling or...
-
Incident Management System Expert
1 week ago
Auckland, Auckland, New Zealand New Zealand Government Full timeEmergency Management ExpertiseAra Poutama Aotearoa is seeking an experienced and skilled Emergency Management Expert to join our team as a Senior Adviser Emergency Management. In this role, you will be responsible for developing and delivering emergency management systems, processes, and frameworks for the Auckland, Northland, and Waikato regions.About the...
-
Incident Response Specialist
5 days ago
Auckland, Auckland, New Zealand Asb Bank Ltd Full timeAbout the Role">We are seeking a highly skilled Incident Response Specialist to join our world-class Cyber Security Incident Response Team (CSIRT). As a key member of the team, you will play a hands-on role in monitoring, analysing, and responding to cyber threats that target our critical systems.">Your Key Responsibilities">">Maintain a high level of...
-
Claims Resolution Expert
2 weeks ago
Auckland, Auckland, New Zealand Assurant Full timeAbout UsWe value our employees and strive to create a positive and inclusive work environment. Our team is passionate about delivering excellent customer experiences and achieving business success.As a Claims Resolution Expert, you will be part of a team that drives business growth while ensuring regulatory compliance.Your Key ResponsibilitiesManage the...
-
Auckland, Auckland, New Zealand Amazon Full timeIncident Management Engineer, AWS Incident Detection and ResponseJob ID: 2881870 | Amazon Web Services New Zealand LimitedSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level...
-
Auckland, Auckland, New Zealand ENGINEERINGUK Full timeIncident Management Engineer, AWS Incident Detection and ResponseDESCRIPTIONSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS...
-
Incident Management Consultant
7 days ago
Auckland, Auckland, New Zealand Amazon Full timeKey ResponsibilitiesDrive the resolution of large-scale customer impacting incidents as part of a team rotation.Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.Provide critical incident response/management (including leading calls with internal/external...
-
Accounts Payable Resolution Expert
5 days ago
Auckland, Auckland, New Zealand Cgr Services Full timeAbout the Role: We are seeking an experienced Accounts Payable Resolution Expert to join our team. In this role, you will be responsible for reconciling assigned trade supplier statements monthly. You will work closely with our store Administration teams and Managers to resolve any discrepancies or issues that arise during the reconciliation process. This is...
-
Retail Resolution Expert
5 days ago
Auckland, Auckland, New Zealand Ikea Full time**Welcome to IKEA**We're a home furnishings company that's dedicated to making a difference. Our vision is to create a better everyday life for the many people.As a Resolutions Specialist II, you'll be part of a dynamic team that's committed to delivering exceptional customer experiences.**Your Key Contributions**Sharing knowledge and expertise with...
-
Property Claims Resolution Expert
6 days ago
Auckland, Auckland, New Zealand Chubb Full timeWe are seeking a skilled Property Claims Resolution Expert to join our team at Chubb. The ideal candidate will have 1-3 years of experience in property claims and a tertiary qualification, preferably a law degree.About the Role:This role involves investigating, reserving, and adjusting property claims in accordance with Chubb's Best Practice Guidelines. You...
-
Dispute Resolution Counsel
2 days ago
Auckland, Auckland, New Zealand Fluid Recruitment Limited Full timeFirm Overview: Our client, Fluid Recruitment Limited, is a leading firm renowned for its expertise in litigation and dispute resolution. Their commitment to excellence and innovation has earned them a reputation as a go-to firm for complex legal matters. With a talented team of lawyers and a robust infrastructure, they provide a dynamic and supportive...
-
Endpoint Security Expert
1 week ago
Auckland, Auckland, New Zealand NTT DATA Full timeJob DescriptionThis is a challenging and rewarding opportunity for an experienced Endpoint Security Expert to join our team at NTT DATA.About the RoleWe are seeking a skilled IT Security Engineer with expertise in Next-Generation Endpoint security products, particularly Microsoft Defender for Endpoint (XDR).The ideal candidate will have at least 8 years of...
-
Dispute Resolution Professional
2 hours ago
Auckland, Auckland, New Zealand New Zealand Government Full timeResolving Tenancy Disputes:In this critical role, you will work with landlords and tenants to resolve disputes and problems related to tenancy agreements under the Residential Tenancies Act 1986.You will utilize a range of approaches, including telephone mediation, in-person, and videoconference delivery of mediation services to help parties reach an agreed...
-
Claims Resolution Expert
2 days ago
Auckland, Auckland, New Zealand Suncorp Full timeAbout the Company:We're home to some of Australia and New Zealand's most trusted names in insurance. At Suncorp New Zealand, we're committed to protecting the wellbeing of Kiwis and being there for the moments that matter. Our purpose is building futures and protecting what matters - it's at the heart of everything we do.The Job Description:We're seeking a...
-
Cloud Computing Specialist
3 days ago
Auckland, Auckland, New Zealand ENGINEERINGUK Full timeAbout the Role:As a key member of the ENGINEERINGUK team, you will play a pivotal role in providing critical incident response and management services to our esteemed clients. This position requires exceptional analytical skills, strong technical expertise, and excellent communication abilities to ensure seamless collaboration with internal stakeholders and...