Incident Resolution Expert

2 weeks ago


Auckland, Auckland, New Zealand Aia Hong Kong And Macau Full time
About Us

AIA New Zealand is a pioneering insurer, dedicated to creating a healthier, more sustainable future for everyone. We believe in shaping a better tomorrow through the power of digital innovation and collaboration.

Our Vision

We aim to be the go-to partner for life insurance and health solutions in New Zealand, delivering exceptional customer experiences and driving positive change in the communities we serve.

Job Overview

This role plays a critical part in achieving our vision by ensuring the operational execution of incident, problem, and change standards, policies, and processes.

Main Responsibilities



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