Claims Resolution Expert

2 weeks ago


Auckland, Auckland, New Zealand Assurant Full time

About Us

We value our employees and strive to create a positive and inclusive work environment. Our team is passionate about delivering excellent customer experiences and achieving business success.

As a Claims Resolution Expert, you will be part of a team that drives business growth while ensuring regulatory compliance.

Your Key Responsibilities

  1. Manage the portfolio of insurance claims, including all claims and negotiations across the Motor portfolio
  2. Develop and implement strategies to reduce/ mitigate claims costs
  3. Deliver general technical assistance and advice in regards applications to insurance law
  4. Report and escalate risk and compliance related concerns, issues and failures

Requirements

  1. At least one year claims experience in the insurance industry
  2. Sound knowledge of claims processes, experience with motor or motorcycle insurance products is highly desired
  3. Excellent verbal and written communication skills
  4. High level interpersonal and analytical skills
  5. Ability to plan and prioritise tasks to meet timeframes
  6. Proven customer service skills
  7. Confident negotiator

How to Apply

Please submit your resume accompanied by a cover letter detailing your suitability for the role.



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