Csor Training Lead

1 week ago

Auckland City, New Zealand Fonterra Full time

**General Information**:

- Date Published- 08-Feb-2024- Advertising Ends- 20-Feb-2024- Country- New Zealand- Location- Auckland- Role Type- IT- Work Type- Permanent- ID#- 7306**Position Description**:
**Our Co-operative**

**Te Mātāpuna toa takitini**

Fonterra’s strength is in the collective

We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.

Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk. Our milk creates goodness through nutritious food with safe, quality ingredients that are loved here in New Zealand and around the world.

**About the opportunity**

Fonterra is embarking upon a Future Business Systems (FBS) programme to deliver a simplified and standardised set of business processes to support the Long Term Aspiration of the Co-operative.

As part of the FBS Programme, the Core System of Record (CSoR) will be replaced with a set of simplified and standardised business process, based upon the next generation of ERP solution, S/4 HANA. The CSoR Programme will be led by a Programme Delivery Director and will cover processes operated within the SAP system, covering Finance, Manufacturing, Supply Chain and Sales Order Fulfilment. The programme will be of significant size and scale for the co-op.

This role, **Training Lead** will report to the Head of OCM, CSoR and will be accountable for the creation, distribution, adoption and support of training to support change brought about by the programme. It will involve working with local site and market change leads to ensure the successful completion and retention of relevant training across the organisation.

**Key responsibilities include**:

- Learning Strategy Development: Strategize and implement the creation, dissemination, and execution of training and capability uplift activities. Tailor approaches (classroom, documentation, E-learning, etc.) to diverse roles, considering non-desk-based roles. Monitor adoption and effectiveness, collaborating closely with the program team to strategize role-specific plans.
- Training Needs Analysis: Collaborate with Role Mapping Leads to identify individual SAP role training needs and assess broader capability uplift requirements. Ensure comprehensive learning designs for all areas.
- Curriculum Development: Create curricula aligning individual SAP roles into organizational roles, collaborating with Change Implementation Leads for tailored training. Include technology and non-technology process changes.
- Learning Material Development: Create multi-format learning materials suitable for diverse roles, spanning from sales executives to frontline employees, ensuring adaptability to varied learning styles and time constraints.
- Training Deployment and Compliance: Plan and implement scalable training solutions for diverse roles. Ensure adoption and compliance controls are in place, especially for frontline workers.
- Enduring Training and Analytics: Establish ongoing training mechanisms leveraging champions and a systematic train-the-trainer approach. Utilize data insights to enhance training strategies continuously.
- Learning Tools Evaluation: Assess and determine appropriate tools (e.g., Enable Now) supporting the required capability uplift.
- Continuous Improvement and Reporting: Evolve strategies based on tool insights and feedback. Regularly report on training progress, compliance, and adoption, collaborating with communication leads for stakeholder engagement.
- Translation and Vendor Management: Ensure global suitability of training materials, managing internal and external parties for delivery and commercial purposes.

**Qualities that will help you succeed**:

- Proven experience in leading large-scale training initiatives within complex organisations.
- Strong understanding of learning methodologies and tools.
- Excellent leadership and stakeholder management skills.
- Ability to adapt strategies based on data-driven insights.
- Strong communication and reporting abilities.
- Experience in managing vendors and third-party relationships.

**Our Story**

Whanaungatanga, our Co-operative spirit gives us all a common strength and purpose. Manaakitanga is how we care for all our people who are at the heart of what we do, we want our farmers, employees, customers and communities to thrive. Kaitiakitanga, ensures we take care of the land. We are committed to farming in a way that regenerates our farms and environment for future generations.
Whakaohooho constantly inspires ourselves and each other with great career development opportunities and benefits. We enable flexibility and balance to suit everyone’s lifestyles and choices.

Our Co-operative is a place where everyone can be themselves, feel empowered to do their b

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