Business Process Improvement Manager

6 months ago

Auckland City, New Zealand Vitaco Full time

**Business Process Improvement Manager**

**Our Story**

Vitaco is a leading Australasian manufacturer and distributor of an outstanding collection of health food and sports nutrition and supplements brands. Our four core brands **Healtheries, Nutra-Life, Musashi and Aussie Bodies **have been helping people live healthier lives in New Zealand, Australia and over 30 countries worldwide for over 100 years. From our best-in-class manufacturing capabilities to our dedicated customer service team, Vitaco employs over 500 team members in New Zealand and Australia, dedicated to providing the highest quality products for consumers of all ages and types around the world.

**Your Opportunity**:Reporting to the GM Operations, in this role you will lead the development and maintenance of a Center of Excellence for business, operational process management (BPM) and act as the Champion of Mini Business Units (MBUs) at Vitaco. The key to success in this position involves a strong grasp of processes knowledge and ability to collaborate across functions to ensure standardized practices and best practices are integrated into ongoing changes.

The responsibilities include identifying, influencing, and implementing process improvements, which will enable Vitaco to remain competitive by staying up-to-date with industry standards and cutting-edge technologies for strategic growth and competitiveness. Furthermore, you will work on enhancing the metric-driven Mini Business Unit (MBU) framework, ensuring ongoing alignment of goals and coaching of other MBU pillars to drive improvements.

**Responsibilities**:
Continuous Improvement (CI):

- Lead the identification of areas for process improvement, including opportunities for automation.
- Collaborate with various business units to implement changes for maximum effectiveness.
- Provide in-depth analysis, including cost and benefit articulation.
- Own and manage Line and Labour Standards, as well as waste level measures for production.

Business Process Management (BPM):

- Design and adhere to operations business processes, streamlining and eliminating waste where possible.
- Develop process capture standards to support improvements.
- Advocate business process improvement and its benefits.
- Identify and simplify processes to streamline activities and reduce waste.

Mini Business Units (MBUs):

- Champion the MBU program, coaching MBU leaders to drive engagement and improvement.
- Maintain the MBU framework through a clear system with metrics to support performance.
- Identify champions in areas where upskilling provides development and benefits to Vitaco.
- Essential: 3 years of operational leadership experience, business management, and improvement experience, exposure to routings management, including line and labour standards.
- Preferred: 5 years of business improvement and management experience, coaching experience, and a keen attention to detail with an understanding of current business processes and their impacts on users.
- Highly developed communication skills, including the ability to communicate effectively to a wide range of stakeholders.
- Demonstrated leadership and coaching experience.
- Lean Six Sigma qualified (Green Belt +)
- Relevant tertiary qualification
- BPM qualified
- Excellent stakeholder engagement.

**Why is this the next great opportunity for you?**

This is a key role at Vitaco and the accountability is not for the faint hearted, but to the right person it will be challenging and incredibly rewarding. If you can demonstrate the skills and experience, we require along with your commitment to succeed then we want to hear from you.

People enjoy working with us because of our values and our products. We believe diversity in our business is an asset that impacts the way we think and the way we work together. We are committed to creating an inclusive workplace that respects all cultures, different ways of thinking, and supports our people to perform at their best and develop to their full potential.

**What can you expect in return?**
- Flexible working arrangements and work-life harmony
- Competitive salary
- Great discounts on our products
- Subsidised onsite cafe
- A day off on your birthday
- Wellness initiatives
- Access to naturopathic advice from our in-house experts
- The chance to be part of a team that is passionate about creating products that make a difference in people's lives
- A fun and supportive work environment and the list goes on

**Applications will be considered before the closing date.**
- Agencies please note: _this recruitment assignment is being managed directly by Vitaco’s recruitment team. We will reach out to our preferred agency partners should we require additional talent options. Your respect for this process is appreciated._

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