Process Improvement Lead

2 weeks ago

Auckland City, New Zealand NZ Blood Service (NZBS) Full time

Influence positive change in the health sector
- Bring your experience and skills to a new environment

Opportunity to grow your career within a new Project Management Office.

**About New Zealand Blood Service**

NZBS is dedicated to saving lives. Every year, tens of thousands of generous people donate their time, blood and plasma to us. In addition to our vein to vein service in transfusion we also provide national services in organ transplantation and cellular therapies. We exist to ensure the efficient delivery of safe blood and tissue products on a time critical basis throughout New Zealand and through the generosity of our donors, we are able to help save lives.

Our shared values are at the heart of our organisation's culture and guide our behaviour each and every day. They inspire us, motivate us and drive us to provide the very best service to the New Zealand public.

Watch this our video to see what our people say about the NZBS values they admire the most.

**About the Role**

This is an exciting new role at NZBS and an opportunity to be part of a team building a Project Management Office from the ground up. By leading the implementation of our process improvement framework and collaborating with others to build capability you will enable teams to identify and deliver complex process improvement initiatives that will positively impact on performance and consumer outcomes.

In this role, you will create engaging and meaningful resources including training, tools and other initiatives that support colleagues to adopt and use process improvement as part of their everyday work. You will work closely with project management and continuous improvement colleagues within the PMO and build strong partnerships across the business. Through this work at the end of every day, you know that you've contributed in some way to making a difference in someone's life.

**About you**

To be successful in this role you will have a Lean Six Sigma certification and a minimum of 5 years experience in continuous improvement roles, implementing complex initiatives at team and organisational level. You will have proven experience providing coaching and guidance to senior leaders, SMEs, teams and colleagues preferably within health, pharmaceutical or manufacturing environments.

You will be energised by following the latest trends and innovations within the continuous improvement space and using your skills to adopt and adapt these best practices to meet the needs of the organisation.

You also have experience:

- Delivering complex process improvement initiatives with a focus on quality, safety and cost
- Influencing a diverse range of professionals who have expertise in different domains
- Assisting colleagues with the development of lean process improvement plans, documentation and report outs.

**What We Offer**

It doesn't happen very often that we get to offer the opportunity to build something like our Project Management Office (PMO). This is exciting and brand new for us.

Being with us from the start will provide you with knowledge of how to establish a PMO function across an organisation, learn all there is to know about change management and take that forward in your career. If becoming a well-rounded continuous improvement leader is your ambition - we can offer that to you.

**NZBS is in a growth phase and we need to develop our internal capability for continuous improvement. If that sounds like something you can bring to NZ Blood & Organ Service we want to hear from you, today.

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