Senior Business Improvement Specialist

5 months ago

Auckland City, New Zealand Health New Zealand - Te Whatu Ora Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centered health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
**Te whiwhinga mahi | The Opportunity**

The primary purpose of the Senior Business Improvement Specialist is to lead and own the Business Improvement function for Clinical Product Management (CPM). In this role you will identify, develop, document and implement process improvement and strategies across the CPM function ensuring standardisation of processes. You will be required to use sound process improvement disciplines and practices to achieve simplification of process, reduction of waste and financial return.

In this role you will be responsible for identifying areas of the business that can be improved to increase the efficiency of the CPM team and strengthening our business processes and recommending/implementing solutions for the CPM team. You will also work to develop KPIs across the CPM team and monitor & report on performance data to ensure our business needs are being met.

This role is based in Auckland ideally however your location can be discussed at the interview stage.

**Mōu | About you**

You will be an experienced Senior Business Improvement Specialist with previous experience within a complex organisation; including responsibility for documenting business processes, clearly defining business requirements, and assisting with related documentation.

You will either already have an understanding of how our “business” operates or will be able to work quickly and methodically to gain an understanding of the business strategies, objectives, requirements so that you can hit the ground running in this role. In addition to this, you will also have an innate understanding of the area of CPM and will be able to work closely with key stakeholders, both internal & external, to create models of operation through standardised national processes.

Your demonstrated experience working in large, complex environments to analyse and document complex business change will be essential in this role.

As this is a sole “business” role sitting within a “clinical” team, and may be located anywhere across the country, you will be able to self-manage and work independently while maintaining professional development, networking and collaborating.

**Ngā pūkenga me ngā wheako | Skills and experience**

**Ka kawea e koe | You will bring**:

- Tertiary or professional qualification in a relevant field
- Business Improvement experience within a complex organisation; including responsibility for documenting business processes, clearly defining business requirements, and assisting with related documentation
- Experience evaluating information and data from multiple sources, and communicating this clearly and concisely in a range of formats, to suit a range of audiences (technical and non-technical)
- Experience developing business process models and identifying opportunities for process improvements to achieve required outcomes
- Experience reporting on financial and non-financial analysis, forecasts and recommendations
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora**

**Me pēhea te tuku tono | How to apply

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