Business Improvement Manager

3 weeks ago

Wellington City, New Zealand New Zealand Government Full time

We have an exciting opportunity for a passionate leader to step into the running of our new Business Improvement Team within the Commission. This is a 14 month fixed term position to cover parental leave, based in our Te Whanganui-a-Tara (Wellington) office.
Mō te tūranga | About the role
Reporting directly to the Chief Information Officer, you will be a key player in our Information Services leadership team. Leading a small but mighty team of two Business Improvement Analysts, you will improve productivity, eliminate waste, and look for ways to innovate continuously and measurably across the breadth of the Commission.
This role will include the delivery of process management and improvement frameworks, principles, and practices and ownership of the Commissions Process Management Tool, Promapp (Process Manager). All while leading improvement initiatives focusing on efficiency and effectiveness in organisational areas through review, value definition, and change within process and technology.
He kōrero mōu | About you
Our people come from a variety of backgrounds and life experiences which together support the fabric of our mahi and contributes to our vision to make New Zealanders better off.
Along with the ability to build strong relationships you will be a pragmatic self-starter who can work autonomously and is business focused.
If you have the following skills and attributes, you could make a great Business Improvement Manager:

- Extensive knowledge and experience in Process Management
- Demonstrated experience in advising and supporting people at all levels of a large complex organisation
- Excellent knowledge and understanding of Business Analysis, Process mapping and Improvement
- Strong ability to collaborate and influence stakeholders
- Superb facilitation skills
- you know how to work a room and create a safe space for people to open up
- Excellent communicator, spoken and written, as report writing and presentations are a core part of the position
- Demonstrated experience in leading and managing a delivery focused team

It's not essential but would be an added bonus if you also have:

- Lean Six Sigma Yellow/Green Belt credentials or experience in DMAIC methodology
- Experience with/managing Nintex Promapp (Process Manager)

Te wāhi mahi | Working here
We're friendly and collaborative and enjoy contributing to our shared vision of making New Zealanders better off and are committed to our people's wellbeing. Our flexible working options are key to supporting that goal and our people have the technology they need to make it happen. Our environment is inclusive, and our people know they are free to be their authentic selves at work and structure the way they work to suit their lifestyle.
Click here to find out more about benefits and life here at Te Komihana Tauhokohoko | The Commerce Commission.

Ka pēhea te tono mai | How to apply

Our recruitment process is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. We are an equal opportunity employer. We value diverse perspectives and the contribution every one of our people makes to our culture. Put simply - you can be yourself here.

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