Process Improvement Analyst

2 weeks ago

Wellington City, New Zealand New Zealand Government Full time

About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Process Improvement Analyst
- Permanent role
- Income Portfolio, Service Delivery
- National Office, Wellington

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
We're seeking Process Improvement Analysts to join our Income portfolio within Service Delivery. You will be part of exciting work programmes, including cross agency initiatives, that greatly enhance the access to services, income, and the wellbeing of New Zealanders.
We want you to help us to continue improving our support systems, making them easier to understand and navigate and providing fair, consistent, accurate and timely support.

**We would love to hear from you if you want to**:

- Contribute to the delivery of meaningful change - drive business process improvement and changes from concept to design and delivery within a client centric environment. We love to see positive outcomes.
- Collaborate with different people across MSD - you will be part of a cross-functional multi-disciplinary team and will be working with others across our business, around MSD and possibly other agencies
- Help solve business problems - you will know how to understand business needs and document business requirements in order to provide design options, deliver solutions and support implementation. We need you to evaluate information, analyse processes and identify areas for improvement
- Design and deliver visual presentations - Can you do this in a way that is easily understood? You will have the ability to use process modelling to develop and write business processes in a way that is easily understood.

We are looking for people who are energetic, confident and driven to succeed. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. Our people are as diverse as the communities we serve.
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment.
We work together to make a difference for communities while doing the right thing with integrity.
We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

Position Description

**Salary range**: $75,943.00 - $91,931.00

How to apply
**Note**: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

**Closing date**: 10 March 2024

Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

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