Senior Claims Officer

4 days ago


Wellington City, New Zealand Madison Recruitment Full time

Join our dynamic team at Master Builders as a Senior Claims Officer and play a key role in processing and administering claims. If you have a passion for the insurance and building industry and a minimum of 3 years of claims assessment experience, we want to hear from you

**Why Choose Master Builders?**
Master Build Services (100% subsidiary of RMBA) are proudly NZ’s leading provider of Building Guarantees to members of Registered Master Builders Association and homeowners for over 25 years. Where this role differs from other claims roles is as the Senior Claims Officer you will be working with both the Homeowners and Builders to negotiate completion of work on site as well as their lawyers, and engaging with external service providers.

Our claims team thrives on collaboration and support for one another, creating an environment that fosters success and growth. With the opportunity to work from home two days a week, we prioritize work-life balance. Imagine working in our stunning office with a captivating view of the waterfront, where inspiration flows freely. Take the next step in your professional journey and be part of a company that values its people - join Master Builders today.

**Key responsibilities include**
- Liaising with homeowners, Registered Master Builders, and their legal representatives
- Preparation, processing and collating of documents

**A little bit about you**
- Because you have 3 years of experience in claims within the property insurance industry, you have a solid understanding of claim processes and regulations
- You’ve got excellent communication skills that you can put to use with both customers and internal stakeholders to ensure a smooth process
- Naturally attention to detail is something that is very important to you
- Being part of a team and sharing success is something that makes you happy



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