Claims Administration Officer

3 weeks ago


Auckland City, New Zealand Howden Group Holdings Full time

Flexible work environment with a focus on work/life balance- Join a dynamic and forward-thinking business- Let’s work together to achieve shared success

About DUAL

DUAL New Zealand is a specialty lines underwriting agency focused on providing innovative insurance solutions in Liability, Cyber, Property, Motor and Speciality insurances. We’re a company committed to having fun at work while getting the job done. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events.

About the Role
- Flexible work environment with a focus on work/life balance
- Join a dynamic and forward-thinking business
- Let’s work together to achieve shared success

About DUAL

DUAL New Zealand is a specialty lines underwriting agency focused on providing innovative insurance solutions in Liability, Cyber, Property, Motor and Speciality insurances. We’re a company committed to having fun at work while getting the job done. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events.

About the Role

A fantastic opportunity has arisen for a Claims Administration Officer to join the DUAL NZ Claims Team to assist with the overall administration of the claims process. If successful, you will join a company of dedicated and motivated individuals that are committed to the growth of the organisation by assisting in the provision of a ground breaking claims experience.

This role will see responsibility for:

- Creating new files for new claims
- Acquiring relevant documentation i.e. policy documents
- Updating claims files including confirmation of payments and file closures and electronic recording of such
- Providing relevant material to third party administrators in relation to notifications
- Handling and preparing Claims History reports
- Providing timely responses to internal and external requests
- Updating internal claims systems
- Entering invoices for payments on claims

About You

You will be an Auckland-based self-starter with excellent communication skills and a minimum of two (2) years insurance claims administration experience. You will have intermediate experience with Microsoft Office Suite and strong organisational skills.

You will have good interpersonal skills, a passion for excellent customer service and establishing relationships. You will enjoy working in a close-knit team, have the ability to make decisions, a strive to grow business through team success and an appetite for personal development.

About You

A self-starter with great communication and organizational skills and a minimum of three (3) years liability insurance experience with demonstrated knowledge of client industries and businesses as well as market knowledge of risk, good interpersonal skills and a passion for excellent customer service and building relationships. Enjoys working in a close-knit team and highly collaborative environment, has the ability to make decisions, a drive to grow business through team success and a hunger for personal development.

Salary and Benefits

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

Find out more

To find out more about DUAL New Zealand including who we are, what we’re up to and what we’re about, head to the DUAL New Zealand

website

or visit us on our

LinkedIn

page.

EEO Statement

Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.


  • Claims Administrator

    4 weeks ago


    Auckland City, New Zealand HAYS Full time

    Work for a leading insurance company that offers flexible working! **Your new company** We are a leading insurance company based in Auckland CBD, and we are looking for motivated and driven individuals to join our team as Claims Administrators. As part of our team, you will have the opportunity to work in a modern and flexible office environment that...

  • Claims Administrator

    4 weeks ago


    Auckland City, New Zealand Alpha Recruitment NZ Full time

    **Position** **Claims Administrator** **Division** Alpha Recruitment**Job Type** Temp**Location** Auckland - Central**Ref#** NO40441**Posted** 11 May 2023**Close off** 11 June 2023Our client is an international organisation who is a leading provider of risk and claims management services throughout the world and they are looking for a bright and...


  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we’re taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...

  • Claims Officer

    2 weeks ago


    Auckland City, New Zealand Shred-X Full time

    **About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...

  • Claims Administrator

    3 weeks ago


    Auckland City, New Zealand H2R Consulting Full time

    **Location**: Auckland Type: Contract or Temp Reference: 671434 - Exciting 6-month temporary assignment - Immediate start - Auckland CBD location We’re seeking a dedicated Claims Administrator to assist a busy Claims team on a temporary basis. This role is responsible for supporting the successful running of Claims by managing the daily incoming mail,...


  • Auckland City, New Zealand Marsh Full time

    **Wellnz** is a leader in human risk consultancy. We work closely with our employers to support their people with injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention, and other wellbeing services. We are seeking for a **Claims Support Administrator** to provide administrative...

  • Claim Administrators

    3 weeks ago


    Auckland City, New Zealand HAYS Full time

    Starting 8th May, fantastic opportunity for career growth! - Your new company - Looking for a role where you can make a difference and be part of a supportive team? Look no further than this exciting opportunity in a new division specialising in Property Claims for a global insurance company. This is a newly established team so getting the right fit is very...


  • Auckland City, New Zealand Marsh Full time

    Wellnz is seeking to appoint a Claims Support Administrator in Auckland **What can you expect?** **Wellnz**, now a part of **Marsh,** has an opportunity for a motivated and experienced Administrator looking for something different. **Wellnz** is a leader in human risk consultancy. We work closely with our employers to support their people with: injury...


  • Auckland City, New Zealand Marsh Full time

    **JLT-Wellnz** is seeking to appoint a **Claims Support Administrator** based in **Auckland**. **What can you expect?** **Wellnz**, now a part of **Marsh** has an opportunity for a motivated **Claims Support** **Administrator** looking for something different, where they can put their administration skills to work. Wellnz is a leader in human risk...

  • Claims Officer

    6 days ago


    Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** Auckland Council’s Insurance Claims Team has an opportunity for a permanent full time Claims Officer to join the team; this role is based in the Auckland CBD. Reporting to the Resilience & Insurance manager this role is critical for determining Auckland Council’s position on all insurance claims lodged by members of...


  • Auckland Airport, New Zealand Fliway Group Full time

    We are looking for a Freight Claims Administrator to join our awesome Auckland Transport team, to support the Freight Claims Manager in the area of claims processing and loss prevention. The position is full-time, Monday to Friday, with core hours from 8.00 am to 4.30 pm but some days you may need to work extra. **You'll need to be**: - With prior...


  • Auckland City, New Zealand Chubb Full time

    Chubb Life is the international life insurance division of Chubb, the world's largest publicly traded multiline insurer. Chubb Life operates in 31 markets within Asia Pacific, Latin America, Europe and the Middle East. At Chubb Life Insurance New Zealand, we've been providing high-quality insurance products and services that help protect Kiwis for over 100...


  • Auckland City, New Zealand Chubb Full time

    Chubb Life is the international life insurance division of Chubb, the world's largest publicly traded multiline insurer. Chubb Life operates in 31 markets within Asia Pacific, Latin America, Europe and the Middle East. At Chubb Life Insurance New Zealand, we've been providing high-quality insurance products and services that help protect Kiwis for over 100...


  • Auckland Airport, New Zealand Fliway Group Full time

    We are looking for a Freight Claims Administrator to join our awesome Auckland Transport team, to support the Freight Claims Manager in the area of claims processing and loss prevention.The position is full-time, Monday to Friday, with core hours from 8.00 am to 4.30 pm but some days you may need to work extra.You'll need to be: With prior administrative...

  • Claims Administrator

    2 weeks ago


    North Shore City, Auckland, New Zealand Cultivate Full time

    YOU choose the hours - part-time OR full-time North Shore based avoid crossing the bridge & city traffic Long tenured team, grow your CV, quick & easy recruitment processWe are seeking a skilled and reliable Temporary Claims Administrator to join this fantastic organisation ASAP.As the Temporary Claims Administrator, you will be responsible for end to end...

  • Claims Administrator

    2 weeks ago


    Auckland City, New Zealand Team Recruitment Full time

    Leading Provider in Logistics in the Healthcare sector - Values-Driven Company - Potential to lead to permanent employment Work with a team that is extremely helpful and collaborative. Contribute to the distribution of important supplies. Collaborate with renowned industry specialists. **More about the assignment**: As a Claims Administrator, you will be...


  • Auckland City, New Zealand Marsh Full time

    Wellnz is seeking to appoint a **Claims Support Administrator **based in Auckland **What can you expect?** **Wellnz**, now a part of **Marsh** has an opportunity for a motivated and experienced Case Manager looking for something different, where they can put their excellent communication and relationship building skills to work. **Wellnz** is a leader in...

  • Claims Administrator

    4 weeks ago


    Auckland City, New Zealand QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee Permanent, full time role Auckland based 3x positions available **The opportunity** - More than ever, insurance is a must have! This is a great opportunity to start and develop a stable career in the insurance industry. - Entry level, full time, permanent role. Full training and development...

  • Claims Administrator

    3 weeks ago


    Auckland City, New Zealand Team Global Express Full time

    Location: Auckland Full Time - A rare opportunity to be a part of an exciting companywide transformation - Collaborate with industry and technical experts to grow your knowledge - Grow your skillset with a manager who will invest in you and your career at Team Global Express About Team Global Express NZ Team Global Express NZ delivers freight forwarding,...


  • Auckland City, New Zealand Chubb INA Holdings Inc. Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...