Current jobs related to Guest Experience Associate - Auckland, Auckland - Hind Management

  • Guest Experience Expert

    6 days ago

    Auckland, Auckland, New Zealand Jw Marriott Full time

    Job Number: 25030087Job Category: Rooms & Guest Services OperationsLocation: JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, 1010Schedule: Full TimeLocated Remotely?NoPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build an experience that is memorable...

  • Guest Experience Expert

    4 weeks ago

    Auckland, Auckland, New Zealand JW Marriott Full time

    Job Number: 25030087Job Category: Rooms & Guest Services OperationsLocation: JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, 1010Schedule: Full TimeLocated Remotely? NoPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

  • Guest Experience Coordinator

    3 days ago

    Auckland, Auckland, New Zealand Hind Management Full time

    About The Job: Are you passionate about delivering exceptional guest experiences? Do you have excellent communication skills and a passion for providing exceptional customer service? If so, we'd love to hear from you! As a Guest Services Agent, you'll play a key role in ensuring our guests have an unforgettable stay with us. Your strong attention to detail,...

  • Guest Experience Specialist

    2 hours ago

    Auckland, Auckland, New Zealand Google Full time

    Job DescriptionYou are at the heart of the hotel, where every moment matters. As a Guest Experience Specialist, you will take ownership of our team, daily targets, and ensure that our guests are provided with a clean, comfortable space and a memorable experience.Your Key Responsibilities:Leading and supporting our team to achieve daily targets.Inspecting all...

  • Guest Experience Coordinator

    7 days ago

    Auckland, Auckland, New Zealand TFE Hotels Adina Apartment Hotels Full time

    TFE Hotels / Adina Apartment Hotels is seeking a highly organized and customer-focused Property Reception Representative to join our team.In this role, you will be responsible for managing front office operations, including check-in/check-out processes, room assignments, and guest communication.This is an excellent opportunity for individuals who excel in...

  • Guest Services Professional

    2 days ago

    Auckland, Auckland, New Zealand Jw Marriott Full time

    Delivering Exceptional Guest ExperiencesIn this role, you will be empowered to take ownership of guest interactions, using your initiative to address their needs and exceed their expectations. You will process operational tasks efficiently, complete accurate reports, and share local knowledge to enhance the guest experience.Key ResponsibilitiesAddressing...

  • Dining Experience Associate

    7 days ago

    Auckland, Auckland, New Zealand Novotel Wollongong Northbeach Full time

    Company OverviewWelcome to Novotel Auckland Airport, a luxurious hotel that combines convenience and comfort just steps away from the International terminal. Our 4.5-star property boasts THIRTEEN50 Kitchen & Bar, a stylish venue where traditional Kiwi flavors are reimagined with a modern twist, catering to both hotel guests and local diners.Job...

  • Guest Experience Manager

    7 hours ago

    Auckland, Auckland, New Zealand Minor Hotel Group Full time

    About UsWe pride ourselves on being a leader in strata titled accommodation management with numerous hotels, resorts and residential apartment buildings throughout Australia and New Zealand. Our people drive the success of our business, so we invest in their skills to allow them to grow and progress through their career.Job DescriptionThe Guest Service Agent...

  • Guest Experience Coordinator

    4 days ago

    Auckland, Auckland, New Zealand The Sebel Auckland Manukau Full time

    Key ResponsibilitiesWe are seeking a highly motivated and organized individual to join our team as a Hotel Team Leader. In this role, you will be responsible for leading and supporting your team to achieve daily targets, inspecting all assigned guest rooms to Accor standard, and cleaning of guest rooms and/or public areas. You will also take initiative to...

  • Guest Relations

    5 days ago

    Auckland, Auckland, New Zealand Marriott International Full time

    JOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided.Manages the flow of questions and directs guests within the lobby.Supports the tracking and resolution of service issues.Be the custodian of spearheading the Marriott Bonvoy guest experiences.CORE WORK ACTIVITIESManaging Guest Services and...

  • Guest Experience Expert

    8 hours ago

    Auckland, Auckland, New Zealand Lululemon Athletica Full time

    About Our CompanyLululemon Athletica is a performance apparel company dedicated to empowering individuals through yoga, running, training, and other athletic pursuits. Our mission is to create positive change to build a healthier, thriving future.Job DescriptionWe are seeking a talented Retail Educator to join our team. As an Educator, you will be...

  • Guest Experience Manager

    5 days ago

    Auckland, Auckland, New Zealand Merlin Entertainments Full time

    At Merlin Entertainments, we are seeking a seasoned professional to lead our Guest Experience team as a key member of our management team. This role is focused on delivering exceptional guest experiences across all areas of our attraction, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to...

  • Guest Experience Coordinator

    5 days ago

    Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    We're looking for a talented Front Office Receptionist who can put our guests at the forefront of everything they do.As a magnet for happiness, you hold the secrets to making our guests feel at home.

  • Guest Experience Ambassador

    2 hours ago

    Auckland, Auckland, New Zealand The Hoyts Group Full time

    **Why Work at The Hoyts Group?**We're a dynamic and innovative company that's passionate about delivering an exceptional customer experience. Our team is made up of individuals who share our FIERCE values: Focused, Innovative, Excellent, Resourceful, Caring, and Empowered.As a Crew Member, you'll have the opportunity to:Be part of a team that's always...

  • Hotel Guest Experience Specialist

    1 day ago

    Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    We are seeking a Hotel Guest Experience Specialist to join our team at Adina Hotel CityLife Auckland. In this role, you will be responsible for creating memorable experiences for our guests, exceeding their expectations, and making their stay with us truly unforgettable. Your responsibilities will include managing the front office, handling administrative...

  • Welcoming Guest Experience Expert

    5 days ago

    Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full time

    Job DescriptionWelcome guests with a warm smile and set the tone for an exceptional stay at Te Arikinui Pullman Auckland Airport.Assist guests with their luggage during check-in and check-out, ensuring a seamless and enjoyable experience.Park and retrieve guests' cars with care, enhancing their convenience and comfort (where applicable).In addition to these...

  • Guest Experience Coordinator

    5 days ago

    Auckland, Auckland, New Zealand The Instillery Group Full time

    Job SummaryWe are seeking a skilled Front Office Supervisor to join our award-winning team. As a key member of our front office, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our visitors.About the RoleThis is an exciting opportunity to work with a dynamic company like The Instillery Group, where you...

  • Guest Experience Operations Manager

    3 days ago

    Auckland, Auckland, New Zealand SEA LIFE Full time

    Job DescriptionLead and inspire the team to provide world-class customer service, engagement, and education.Supervise daily Guest Experience and Admissions operations to ensure smooth and efficient service.Oversee team training and development, ensuring high levels of knowledge and guest interaction.Manage rosters, labour budgets, and performance evaluations...

  • Operational Lead

    5 days ago

    Auckland, Auckland, New Zealand Merlin Entertainments Full time

    The Guest Experience Team plays a vital role in delivering exceptional guest experiences across our attraction. As an Operational Lead, you will oversee the day-to-day activities of the team, ensuring that every guest has a memorable experience.Main ResponsibilitiesDesign and implement operational strategies to enhance team productivity and performance,...

  • Reception and Guest Experience Specialist

    4 hours ago

    Auckland, Auckland, New Zealand Compass Group New Zealand Full time

    Our TeamAt Compass Group New Zealand, we pride ourselves on having a vibrant and dynamic team that values excellent service and teamwork. Our employees are passionate about delivering exceptional customer experiences and working together to achieve our goals. If you share our passion for delivering great service and are looking for a challenging and...

Guest Experience Associate

2 weeks ago

Auckland, Auckland, New Zealand Hind Management Full time

Job Description

We're seeking a skilled and experienced Guest Services Agent to join our team at Hind Management. As a key member of our front desk team, you'll be responsible for providing exceptional customer service, managing guest check-ins and check-outs, and collaborating with colleagues to ensure seamless operations.

Your Key Responsibilities

  1. Manage guest check-ins and check-outs, resolving any issues promptly
  2. Create a welcoming atmosphere for guests, making them feel at home
  3. Maintain accurate knowledge of hotel rooms, amenities, and services
  4. Respond to guest inquiries, provide information, and resolve complaints
  5. Collaborate with colleagues to ensure seamless operations and exceed guest expectations

The Ideal Candidate

  • A people person with excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Flexible and adaptable, with a positive attitude
  • Previous experience in customer service or hospitality an advantage
  • Able to learn and adapt quickly

What We Offer

  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A competitive hourly rate
  • Free onsite parking and meals while on shift
  • A cool and relaxed uniform
  • Recognition and reward programs
  • Staff discounts and benefits across our network