Guest Experience Manager

**Role Responsibilities**The Guest Relations Manager plays a vital role in driving positive guest satisfaction by developing strong relationships with guests pre-arrival, liaising with other departments on guest experience, and encouraging teams to be curious and adaptable to guest needs.Key responsibilities include:Developing strong relationships with...

Job OverviewThe Guest Services Supervisor plays a vital role in delivering an exceptional guest experience at SEA LIFE Kelly Tarltons. Working closely with the Operations Manager, you will oversee the daily operations of the Guest Experience team, ensuring seamless delivery across all areas.This role requires strong leadership skills to motivate the team and...

The Hotel Britomart has a passion for delivering authentic New Zealand experiences.We are looking for enthusiastic and career driven team players to join our Front Office Team as Guest Services Agent (Part-Time).Provide warm welcomes and fond farewells to guestsContribute to departmental KPIs: TripAdvisor, Net Promoter Score, RevMaxComplete front office...

Job DescriptionYou are at the heart of the hotel, where every moment matters. As a Guest Experience Specialist, you will take ownership of our team, daily targets, and ensure that our guests are provided with a clean, comfortable space and a memorable experience.Your Key Responsibilities:Leading and supporting our team to achieve daily targets.Inspecting all...

**Job Summary**We are seeking an experienced Supervisor to join our team at The Sebel Auckland Manukau. As a key member of our hotel operations team, you will play a vital role in ensuring that our guests receive the highest level of service and have a memorable experience.**Responsibilities**Your main responsibilities will include:Managing and leading our...

We are seeking a Hotel Guest Experience Specialist to join our team at Adina Hotel CityLife Auckland. In this role, you will be responsible for creating memorable experiences for our guests, exceeding their expectations, and making their stay with us truly unforgettable. Your responsibilities will include managing the front office, handling administrative...

Job Description:This role oversees the daily operation of the Guest Experience team, ensuring seamless delivery across all areas. As a key member of the operations team, you will work closely with the Operations Manager to drive excellent guest experiences and promote a positive team culture.The success of this role is measured by maintaining operational...

About Our CompanyLululemon Athletica is a performance apparel company dedicated to empowering individuals through yoga, running, training, and other athletic pursuits. Our mission is to create positive change to build a healthier, thriving future.Job DescriptionWe are seeking a talented Retail Educator to join our team. As an Educator, you will be...

Our StoryMövenpick Auckland is an iconic hotel brand that embodies sustainability and indulgence. We are inspired by the concepts of providing exceptional service and creating unforgettable experiences for our guests.About the RoleWe are seeking talented individuals who share our passion for delivering exceptional guest experiences. As a Room Attendant, you...

**Why Work at The Hoyts Group?**We're a dynamic and innovative company that's passionate about delivering an exceptional customer experience. Our team is made up of individuals who share our FIERCE values: Focused, Innovative, Excellent, Resourceful, Caring, and Empowered.As a Crew Member, you'll have the opportunity to:Be part of a team that's always...

About UsAt IHG Hotels & Resorts, we are passionate about delivering exceptional guest experiences. Our boutique hotel in midtown Auckland is a testament to our commitment to providing a warm and welcoming atmosphere for all our guests.Job DescriptionWe are seeking an experienced Guest Services Agent to join our Front Office team. As a key member of our team,...

Job Description The Guest Relations Manager is key to driving positive guest satisfaction and ensuring the hotel's continued progress in improving the guest experience.You thrive when given the freedom to create a personalised and authentic connection with guests from the reservation, arrival and  through to departure.A resourceful problem solver and...

What We OfferHind Management is committed to providing a positive and supportive work environment. As a Guest Services Agent, you can expect:A competitive hourly rate of $25.50Opportunities for career advancement and professional developmentA fun and dynamic work environment with a passionate teamA range of benefits and rewards, including life-cover, health...

**Unleash Your Potential as a Food & Beverage Supervisor**Mövenpick Hotel Auckland invites applications from highly motivated individuals for the position of Food & Beverage Supervisor at BODA Restaurant. As a key member of our team, you will contribute to creating memorable dining experiences for our guests by providing exceptional service and ensuring the...

Our TeamAt Compass Group New Zealand, we pride ourselves on having a vibrant and dynamic team that values excellent service and teamwork. Our employees are passionate about delivering exceptional customer experiences and working together to achieve our goals. If you share our passion for delivering great service and are looking for a challenging and...

Join us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...

Join us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, where you will be able to truly find yourself, they all share a common...

We are seeking a highly skilled and experienced Head Concierge to join our team at SO/ Auckland. As a key member of our Rooms Division, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is seamless and memorable.The successful candidate will have a proven track record in managing...

Pullman Hotels & Resorts is a global leader in luxury hospitality, offering an unparalleled experience for modern travelers. Our Auckland hotel features cutting-edge amenities, stylish accommodations, and a dedicated team of professionals who are passionate about delivering exceptional guest experiences.We're committed to creating a work environment that...

Company OverviewPullman Hotels & Resorts is a pioneer in responsible hospitality, with over 5,600 hotels and 10,000 restaurants in 110 countries. Our ambition is to innovate and challenge the status quo.We believe that hospitality is a work of heart, and our team, known as Heartists, embody this spirit. We are looking for a visionary change agent who shares...