Guest Experience Coordinator
3 days ago
We are seeking a skilled Front Office Supervisor to join our award-winning team. As a key member of our front office, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our visitors.
About the RoleThis is an exciting opportunity to work with a dynamic company like The Instillery Group, where you will have the chance to grow your career and develop your skills in a fast-paced environment.
Key Responsibilities- Deliver outstanding guest service and ensure that all guests receive a warm welcome and a memorable experience.
- Manage the front desk and handle all incoming and outgoing communications, including phone calls, emails, and visitor inquiries.
- Process transactions efficiently and accurately, using our point-of-sale system.
- Work collaboratively with other team members to achieve excellent customer satisfaction ratings.
To be successful in this role, you will need to have:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and the ability to multitask.
- A positive attitude and a passion for delivering exceptional customer service.
- Previous experience in a similar role or industry.
In addition to a competitive salary, you will also enjoy:
- Mutual respect and trust within our inclusive team culture.
- Professional development opportunities to help you grow your career.
- Perks such as meals and hotel discounts with Accor Pacific.
- Ongoing support and guidance from our experienced team leaders.
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Guest Experience Coordinator
2 days ago
Auckland, Auckland, New Zealand Hind Management Full timeAbout The Job: Are you passionate about delivering exceptional guest experiences? Do you have excellent communication skills and a passion for providing exceptional customer service? If so, we'd love to hear from you! As a Guest Services Agent, you'll play a key role in ensuring our guests have an unforgettable stay with us. Your strong attention to detail,...
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Guest Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand TFE Hotels Adina Apartment Hotels Full timeTFE Hotels / Adina Apartment Hotels is seeking a highly organized and customer-focused Property Reception Representative to join our team.In this role, you will be responsible for managing front office operations, including check-in/check-out processes, room assignments, and guest communication.This is an excellent opportunity for individuals who excel in...
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Guest Experience Coordinator
3 days ago
Auckland, Auckland, New Zealand The Sebel Auckland Manukau Full timeKey ResponsibilitiesWe are seeking a highly motivated and organized individual to join our team as a Hotel Team Leader. In this role, you will be responsible for leading and supporting your team to achieve daily targets, inspecting all assigned guest rooms to Accor standard, and cleaning of guest rooms and/or public areas. You will also take initiative to...
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Guest Experience Coordinator
4 days ago
Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full timeWe're looking for a talented Front Office Receptionist who can put our guests at the forefront of everything they do.As a magnet for happiness, you hold the secrets to making our guests feel at home.
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Guest Experience Manager
3 days ago
Auckland, Auckland, New Zealand Merlin Entertainments Full timeAt Merlin Entertainments, we are seeking a seasoned professional to lead our Guest Experience team as a key member of our management team. This role is focused on delivering exceptional guest experiences across all areas of our attraction, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to...
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Guest Services Coordinator
4 days ago
Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full timeTfe Hotels / Adina Apartment Hotels is seeking a skilled Guest Services Coordinator to join our team. In this role, you'll play a key part in delivering exceptional guest experiences and driving business results.About the role:Manage front desk operations, including check-in, check-out, and guest servicesProvide accurate and timely information to guests...
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Operational Lead
3 days ago
Auckland, Auckland, New Zealand Merlin Entertainments Full timeThe Guest Experience Team plays a vital role in delivering exceptional guest experiences across our attraction. As an Operational Lead, you will oversee the day-to-day activities of the team, ensuring that every guest has a memorable experience.Main ResponsibilitiesDesign and implement operational strategies to enhance team productivity and performance,...
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Guest Experience Expert
4 days ago
Auckland, Auckland, New Zealand Jw Marriott Full timeJob Number: 25030087Job Category: Rooms & Guest Services OperationsLocation: JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, 1010Schedule: Full TimeLocated Remotely?NoPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build an experience that is memorable...
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Guest Experience Expert
4 weeks ago
Auckland, Auckland, New Zealand JW Marriott Full timeJob Number: 25030087Job Category: Rooms & Guest Services OperationsLocation: JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, 1010Schedule: Full TimeLocated Remotely? NoPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...
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Guest Welcome Specialist
5 days ago
Auckland, Auckland, New Zealand SEA LIFE Full timeAbout the JobWe are currently recruiting for a Guest Experience Coordinator to join our team at SEA LIFE Kelly Tarlton's Auckland. This is an exciting opportunity to work in a unique and fascinating environment, surrounded by an incredible array of marine life.As a Guest Experience Coordinator, you will be responsible for ensuring that all guests have a...
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Welcoming Guest Experience Expert
3 days ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full timeJob DescriptionWelcome guests with a warm smile and set the tone for an exceptional stay at Te Arikinui Pullman Auckland Airport.Assist guests with their luggage during check-in and check-out, ensuring a seamless and enjoyable experience.Park and retrieve guests' cars with care, enhancing their convenience and comfort (where applicable).In addition to these...
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Guest Experience Operations Manager
1 day ago
Auckland, Auckland, New Zealand SEA LIFE Full timeJob DescriptionLead and inspire the team to provide world-class customer service, engagement, and education.Supervise daily Guest Experience and Admissions operations to ensure smooth and efficient service.Oversee team training and development, ensuring high levels of knowledge and guest interaction.Manage rosters, labour budgets, and performance evaluations...
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Guest Services Coordinator
3 days ago
Auckland, Auckland, New Zealand Marriott International Full timeAbout This Role\We are seeking a seasoned Guest Relations professional to join our team as a Front Desk Manager. In this critical role, you will be responsible for leading our front desk operations and ensuring that our guests receive the highest level of service and attention.\Main Responsibilities\Lead and manage a team of front desk staff to deliver...
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Hotel Guest Services Lead
4 days ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full timeResponsibilitiesDefine and implement an exceptional customer journey, ensuring seamless interactions with our guests.Develop and maintain a customer-centric culture that exceeds guest expectations by mobilizing the hotel's management and teams.Measure the effectiveness of guest experience initiatives, drive continuous improvement, and proactively manage...
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Guest Services Coordinator
3 days ago
Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to fill the role of Front Office Receptionist. In this position, you will be responsible for managing front office operations, ensuring seamless guest experiences, and providing exceptional customer service.You will be the face of our hotel, greeting guests, handling inquiries, and...
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Facilities Experience Coordinator
2 days ago
Auckland, Auckland, New Zealand Jll Full timeAbout Us: At JLL, we are dedicated to shaping the future of real estate for a better world. With over 200 years of experience, we have been continually pursuing brighter ways of working.Your Role: As a Workplace Services Coordinator in Auckland, you will play a crucial role in managing day-to-day workplace operations, delivering exceptional customer service,...
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Guest Experience Manager
4 days ago
Auckland, Auckland, New Zealand The Instillery Group Full timeWe are seeking an experienced Night Auditor to join our team at The Instillery Group. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hotel during night shifts.Key responsibilities include:Managing guest arrivals and departures.Maintaining the security and integrity of hotel premises.You will be...
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Guest Accommodation Coordinator
2 days ago
Auckland, Auckland, New Zealand Hind Management Full timeOverviewHind Management is a leading provider of hospitality services, operating a range of hotels, restaurants, bars and spas across New Zealand.We are currently seeking a Room Attendant to join our Housekeeping team at our hotel. As a key member of our team, you will be responsible for ensuring that our guest rooms and public areas are clean and presented...
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Guest Services Supervisor
1 day ago
Auckland, Auckland, New Zealand SEA LIFE Full timeWhat you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success? Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's AucklandAbout the RoleAs a Guest Services...
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Guest Relations Manager
20 hours ago
Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full timeCompany DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, they all share a common ambition: to keep innovating...