Dining Experience Associate

2 days ago


Auckland, Auckland, New Zealand Novotel Wollongong Northbeach Full time
Company Overview

Welcome to Novotel Auckland Airport, a luxurious hotel that combines convenience and comfort just steps away from the International terminal. Our 4.5-star property boasts THIRTEEN50 Kitchen & Bar, a stylish venue where traditional Kiwi flavors are reimagined with a modern twist, catering to both hotel guests and local diners.

Job Description

We're seeking an exceptional Dining Experience Associate to join our team of hospitality professionals. As a key member of our team, you will be responsible for providing memorable dining experiences for our guests.

Key Responsibilities
  1. Taking Orders - Seamlessly attend to our guests by taking their food and beverage orders with accuracy and enthusiasm.
  2. Cleaning and Presentation - Elevate the cleanliness of both the restaurant and bar to ensure pristine hygiene and presentation.
  3. Menu Knowledge - Become a fountain of knowledge for our valued guests by acquainting yourself with our menus and hotel information.
  4. Setting the Scene - Prepare Restaurant & Meeting spaces for action, setting the stage for an unforgettable experience.
Requirements

To be successful in this role, you'll need:

  • A passion for customer service
  • Strong communication skills and teamwork abilities
  • Flexibility and ability to thrive in a high-energy space
  • Familiarity with hotel restaurant operations (basic knowledge is a plus)
What We Offer

We provide a range of benefits to support your career growth and well-being:

  • Learn Your Way - Access to our Accor Academy for professional development
  • Work Your Way - Flexibility to balance work and life
  • Incredible Accor Heartist Benefits, including discounts on food and beverage and accommodation worldwide
  • Accor's refer-a-friend bonus
  • Meals on shift
  • Accor's Parental Leave Scheme
  • Access to our Employee Assistance Program
  • Paid birthday leave
Our Commitment to Diversity and Inclusion

We value diversity and inclusion and aim to attract, recruit, and promote diverse talent. If you require any reasonable adjustments during the recruitment process, please let us know.



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