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Guest Experience Coordinator

2 weeks ago

Auckland, Auckland, New Zealand TFE Hotels Adina Apartment Hotels Full time

TFE Hotels / Adina Apartment Hotels is seeking a highly organized and customer-focused Property Reception Representative to join our team.

In this role, you will be responsible for managing front office operations, including check-in/check-out processes, room assignments, and guest communication.

This is an excellent opportunity for individuals who excel in administrative roles, possess excellent communication skills, and are driven to deliver exceptional guest experiences.

  • Key Responsibilities:
  • Manage front office operations, including check-in/check-out processes
  • Assign rooms and communicate with guests regarding their stay
  • Respond to guest inquiries and resolve issues efficiently
  • Maintain accurate records and reports as required

We are committed to creating a workplace culture that promotes diversity, equity, and inclusion. If you share our values and are passionate about delivering exceptional guest experiences, please submit your application.