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Hotel Guest Experience Specialist

1 week ago


Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full time

We are seeking a Hotel Guest Experience Specialist to join our team at Adina Hotel CityLife Auckland. In this role, you will be responsible for creating memorable experiences for our guests, exceeding their expectations, and making their stay with us truly unforgettable. Your responsibilities will include managing the front office, handling administrative tasks, and offering genuine local advice to make our guests feel at home.

We value people with a passion for delivering exceptional customer service, a positive attitude, and a willingness to go above and beyond to ensure our guests have an amazing stay. Our guests book, repeat book, and love us because we take the time to understand their needs and preferences, and we are always looking for ways to improve our services.

This is a fantastic opportunity to join a dynamic hotel team where everyone is passionate about delivering exceptional guest experiences. If you have a magnet for happiness, hold the secrets to making our guests' stays unforgettable, and can add your own unique mix of passion, drive, and organization to everything you do, then we want to hear from you.