Contract Service Desk Analyst

7 days ago


Wellington City, New Zealand Consult Recruitment Full time

Urgent 2-3 months contract role
- Rate: $60.00 - 65.00 per hour GST
- ASAP Start needed

Our client is a leading financial services company known for its commitment to providing exceptional customer service and innovative solutions. With a strong presence in the industry, they have built a reputation for excellence and are dedicated to protecting individuals and businesses across Australasia.

The role:
As a Service Desk Contractor, you will play a vital role in ensuring smooth operations and providing efficient technical support to internal employees. You will be responsible for resolving IT-related issues promptly and delivering outstanding customer service.

What do you need to succes?
- Proven experience in a similar service desk or technical support role.
- Familiarity with basic networking concepts, including TCP/IP, DNS, and DHCP.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service orientation with the ability to communicate effectively and empathetically.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- ITIL Foundation certification is a plus.

We're looking for multiple people to join the team and will be working through some pretty tight deadlines to get people interviewed and onboarded asap.
- Urgent 2-3 months contract role
- Rate: $60.00 - 65.00 per hour GST
- ASAP Start needed

Job Details

Job ID (JID):
**4110874**

**Location**:
**Wellington**

Category:
**Engineer, IT & Digital**

Type:
**Permanent - Full Time


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