Client Relationship Manager

3 days ago


Auckland City, New Zealand Team Recruitment Full time

**The company**:A large global freight forwarding business who's brand has a very strong presence in the market place, they also pride themselves on their excellent service offering across the entire supply chain.

**The: Role**:Managing a portfolio of corporate clients, building strong relationships and gaining a solid understanding of their business needs whilst ensuring a seamless and professional service is in place to meet & exceed clients expectations.

**Duties**:

- Manage a portfolio of overseas and NZ clients
- MS Teams meetings with clients - Also face to face post Covid 19
- Reviewing and implementing service level agreements
- Setting up and reviewing Standard Operating Procedures for each client
- Managing KPI reports
- Working closely supporting the client services team
**Experience**:

- A minimum of 3 years International Freight Forwarding experience
- Commercially savvy
- Excellent communication skills both written and verbal
- Analytical around reporting



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