Customer Relationship Manager

7 months ago


Auckland City, New Zealand Yakirelbaz IT Solutions Full time

**Job Overview**:
**Responsibilities**:

- Develop and maintain long-term relationships with key clients.
- Serve as the primary point of contact for client inquiries and issues.
- Coordinate with internal teams to ensure timely delivery of services and solutions.
- Identify opportunities to enhance customer satisfaction and increase client retention.
- Conduct regular client meetings to understand their needs and gather feedback.
- Assist in resolving customer complaints and issues effectively.
- Collaborate with sales and marketing teams to identify new business opportunities.

**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in customer relationship management or account management.
- Strong communication and interpersonal skills.
- Ability to manage multiple clients and projects simultaneously.
- Excellent problem-solving and conflict resolution skills.



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