Client Relationship Manager

8 months ago

Auckland City, New Zealand Redvespa Consultants Full time

**We are Redvespa.**

At Redvespa, we're driven by a purpose to unleash the potential in people, businesses, and communities. With over two decades of industry experience, our consultants have developed solutions to countless business challenges and provided leadership across diverse sectors.

In short, we solve problems so our clients can get on with business.

As a NZ-owned B Corp, our mission is to change consulting, for good, through business analysis excellence and with people at our core. This means we balance our role as leaders in the business analysis space with opportunities to have a broader impact, supporting our communities and investing in initiatives to help unleash potential across Aotearoa.

**Join us as a Client Relationship Manager.**

As a Client Relationship Manager at Redvespa, you will play a crucial role in driving business growth and maintaining exceptional client experiences. You will work closely with our clients and consultants to identify market opportunities, nurture client relationships, and contribute to the overall success of our business.

In this role, you will:

- Develop and nurture client relationships to provide tailored solutions.
- Identify and pursue new business opportunities through strategic account management and business development efforts.
- Collaborate with consultants to deliver the right talent to meet client expectations
- Conduct contract negotiations and manage the sales opportunity pipeline effectively.
- Act as a trusted advisor to clients, offering insights, guidance, and support throughout the engagement process.
- Build and maintain positive relationships with Redvespa consultants
- Champion Redvespa's culture of care, authenticity, and high performance in all interactions.

**Who we’re seeking.**

We're searching for someone who is:

- A great connector and relationship builder, you believe the goal is to develop a long term relationship and not merely a short term gain.
- A lover of collaboration with clients and the wider team
- A curious individual who asks questions to understand the true needs and not just wants.
- A genuine individual. You express your views with empathy and wisdom.
- Passionate and enthusiastic.
- A natural when it comes to cultivating our client relationships and your authentic approach will see clients return to you again and again.

**The experience we need.**

We’re looking for people who have experience in:

- Corporate account management and business development
- Selling professional services is a must
- Maintaining relationships with diverse stakeholders
- Excellent communication skills and a strong attention to detail
- Working collaboratively in a fast-paced, agile environment
- High level of commercial acumen and negotiation skills
- Resilience, enthusiasm, and a proactive approach to problem-solving
- Experience in managing sales pipelines and conducting contract negotiations
- Experience in recruitment within the project space is advantageous
- A sound understanding of the SDLC and project methodologies

**Our Vision and Culture.**

We have an ongoing commitment to make change happen, to unleash potential and enrich people, business, and communities. Alongside this purpose, we have a vision to be an iconic Aotearoa business, making a difference with other organisations in New Zealand.

**Driven by a core value of Care, we believe**:

- in celebrating the moments that matter and bringing fun to our work;
- in being bold enough to say no, and imaginative enough to say yes;
- we are only as good as our people, and they are good;
- in celebrating the moments that matter and bringing fun to our work.

**Benefits**:

- Competitive salary and performance-based incentives
- Opportunities for professional development and career growth
- Flexible work arrangements and supportive work culture
- Health and wellness programs
- Contribution to meaningful projects that make a difference in New Zealand communities

**Celebrating diversity.

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