Client Relationship Manager

3 weeks ago


Auckland City, New Zealand Team Recruitment Full time

**The company**:A large global freight forwarding business whose brand has a very strong presence in the market place, they also pride themselves on their excellent service offering across the entire supply chain.

**The: Role**:Managing a portfolio of corporate clients, building strong relationships and gaining a solid understanding of their business and needs.

Also capturing any opportunity to grow these accounts whilst ensuring a seamless and professional service is in place to meet & exceed clients expectations.

**Duties**:

- Manage a portfolio global & NZ clients
- Regular client visits forging strong relationships
- Strategically looking to grow these accounts
- Reviewing and implementing service level agreements
- Setting up and reviewing Standard Operating Procedures for each client
- Managing KPI reports
- Working closely supporting the client services team

**Experience**:

- A minimum of 5 years International Freight Forwarding experience
- Commercially savvy
- Excellent communication skills both written and verbal
- Analytical around reporting & presentations
- Ideally currently in an Account Management role or a Business Development role and are looking to move into an Account Management role.

Do you have sound experience in international freight forwarding, enjoy forging strong customer relationships, implementing and managing service level agreements with a great team behind you that offer support throughout the business? Also do you enjoy the sales aspect of the role in building growth within your portfolio?

**How to apply**:

- Partner with the leading recruitment agency for Freight and Logistics professionals. With over 25 years of experience, our seasoned consultants leverage their extensive industry knowledge and network to fill 79% of our jobs from existing connections. Benefit from our team's first-hand experience in the field, ensuring we understand your unique needs in the ever-evolving world of Freight and Supply Chain Logistics._



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