Client Relationship Manager
2 weeks ago
Double your salary through commission and bonuses
- Fully remote role with company car allowance
- High performing, elite retention team with pathways into leadership
**The opportunity.**
***
With over 30,000 individual clients, Employsure's retention team plays a critical part in ensuring ongoing retention of our existing client base. Due to the rapid expansion of our Customer Relationship team, this is an exciting opportunity for a driven and passionate sales professional to contribute to our continued growth.
You will use a solution and relationship focused approach to influence and understand how to engage with existing clients potentially looking to exit our service, as well as assisting clients with renewal contract options. You will have a proven track record of finding and converting leads into deals and have a positive and energetic approach to building strong partnerships with our clients.
**Key accountabilities.**
- Meet and support clients near or during their renewal phase with their Employsure service contracts
- Engaging with clients that are due to expire or cancel and retain their core service within benchmark
- Effectively collaborate with internal stakeholders to provide a super service and add value to high-risk clients
- Work in a high performing sales environment towards deal numbers, dollar value and conversion targets
- Actively seek out opportunities for growth towards deal and value targets
**The right person will have.**
- Strong customer centric attitude with experience in retaining clients within a sales environment
- Experience in closing deals in accordance with sales process
- Experience working within a CRM (preferred salesforce) database with strong attention to detail
- Strong focus on professional development to improve sales knowledge and techniques through one on one and team training
- Prior history working to sales KPI's and deal/dollar value targets
**What you get in return**
- Clear career pathways: relevant quality, productivity and service measurements and resulting remuneration milestones
- An additional 5 annual leave days after 2 years of service, plus one extra day for every anniversary year above 5 years (10 extra days in total max)
- An active social committee dedicated to organising company & state-wide events & celebrations
- Many additional benefits after 2 years of service including paid parental leave, further education allowance, volunteer leave & financial support to name a few
- Yearly milestone celebrations
- Did we mention free, daily breakfast, office amenities and a bi-weekly tea trolley
**Why join Employsure?**
***
The opportunities are endless, with personal and professional growth being one of our top priorities. In addition, we offer our employees remarkable benefits. If you are looking for a role that can match your ambitions, we want to hear from you.
With a global track record of over 30 years of success, this is your chance to join an industry leader who prides itself on expertise and innovation at an exciting time in the Australian and New Zealand market.
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