Customer Advocacy Specialist

**What You'll Be Doing | Mō te Tūranga** As a **Complaint Advocacy Specialist**, you will champion the AA's continuous improvement goals by investigating and resolving customer complaints across all divisions. You'll work closely with various business units, ensuring that resolutions meet both customer and business needs. Through your professional...

**What You'll Be Doing | Mō te Tūranga** In this newly created role, the Customer Advocacy Manager oversees AA's complaints management framework and program, including leadership of the operational team that support the current way of working. They champion and maintain strong customer advocacy practices to enhance satisfaction, working across business...

Auckland Transport aspires to provide excellence across all of our customer touch points, enabling everyone to get the most out of Auckland's transportation system. Our employees have an abundance of talent, knowledge and experience and play an integral part in our success in the future. We invite you to be part of this new journey. The purpose of this...

Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will...

Salary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...

Lawson Williams Specialist Recruitment – Auckland, North IslandFull time, Permanent4 days ago, from Lawson Williams Specialist RecruitmentAbout the Role:This business is a well-regarded vertically integrated food processor and recognised as a leader in their sector. They are seeking a detail-oriented and proactive Site Quality Assurance Specialist to...

**Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

**ASB Advice Centres (Branch Banking)** Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers. **Te tūranga | The role**: We have an awesome opportunity for a...

6-month contract for a Customer Fulfilment Specialist with a leading global organisation. As a Senior Customer Fulfilment Specialist, you’ll play a crucial role in delivering exceptional customer solutions, optimising team processes, and driving continuous improvement. **Your new role** - Manage end-to-end lifecycle of assigned Service Requests -...

**Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

Are you ready to Chase the Sun by pursuing a career with Suncorp New Zealand? As part of one of Australia’s and New Zealand’s leading financial services groups, you’ll help us live our purpose every day - to build futures and protect what matters - for our customers, our communities and each other. And you’ll be supported to grow your own future...

Are you an expert in managing and processing orders? Do you have a passion for customer service? Look no further. We are on the lookout for a proactive Order Management Specialist, based in the vibrant city of Auckland, New Zealand. This key role falls within our Service Delivery team and reports to the Order Management Manager. **WHAT YOU WILL DO** As an...

We’re looking for motivated, engaged people to help make everyone’s journeys better. The Customer Data Specialist is a pivotal operational role that acts as the bridge between our Customers, Operational and Commercial teams ensuring that customer specifications are operationalised and meet service level agreements. The Customer Data Specialist is...

About the role Our Onboarding team is growing! We're looking for our second Customer Onboarding Specialist to join our team as we scale globally.As an Onboarding Specialist at Halter, your focus will be on implementing our onboarding experience for our customers, a key element in delivering value through every step of the customer journey. You are...

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi’s to love where they live, work and play with our home improvement, garden and trade offer. At Mitre 10 we are committed to delivering exceptional customer experiences every time our customers shop with us. Our Direct Marketing and...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

**Are you looking to make a proud found impact on the lives of others? Enjoy better work-life balance?** If so, then we're right up your street! Customer service is at the core of what we do. We understand the importance of a first great impression, particularly over the phone! So if you have a knack for creating rapport and have exceptional people skills...

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting opportunity available to join our Albany based Support Centre as a **Direct Marketing Specialist.** As an experienced...

At_ thl, _we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally,...

Yearly salary reviews Reporting to the Team Manager - Customer Assist. The Customer Specialist - Customer Assist is responsible for the efficient and effective collection/rehabilitation of overdue accounts to minimise delinquencies and losses. In this role, you’ll be responsible for: - Conduct inbound/outbound phone-based collections.- Strategising and...