Customer Fulfilment Specialist

7 months ago


Auckland City, New Zealand HAYS Full time

6-month contract for a Customer Fulfilment Specialist with a leading global organisation.

As a Senior Customer Fulfilment Specialist, you’ll play a crucial role in delivering exceptional customer solutions, optimising team processes, and driving continuous improvement.

**Your new role**
- Manage end-to-end lifecycle of assigned Service Requests
- Ensuring work orders capture client requirements and meet customer standards
- Maintain communication with the customer at all times of service request
- Participate in technical design and solution with developers and architects
- Write documentation

**What you'll need to succeed**
- Good understanding of Microsoft technology stack
- Proven customer support experience
- Business analysis experience
- XSL/XML development
- MS SQL development
- Experience with Cloud/SaaS web environments

**What you'll get in return**
- Weekly pay
- 6-month contract with possible extension
- Hybrid working environment and centrally located offices

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

2852396



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