Customer Support Specialist
3 months ago
At_ thl, _we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally, with a presence in New Zealand, Australia, the United States, and the United Kingdom. Our impressive array includes renowned names like Maui, Britz, Apollo, Mighty, Cheapa Campa, Hippie, El Monte RV, Road Bear, and Just Go.
***Your Role**:
Are you passionate about travel and eager to create unforgettable experiences? _thl_ is calling adventurers to our Auckland team to become the heart of our guest's journey.
We are on the lookout for dedicated Customer Support Specialists to embark on a full-time or part-time fixed-term journey with our Auckland team. As a **Customer Support Specialist**, you'll be the compass that guides our guests to holiday bliss. You'll solve puzzles, weave connections, and ensure every guest's story is one for the books.
**Your Quest**:
- Deliver exceptional service that turns trips into tales.
- Navigate customer challenges with creative, tailored solutions.
- Forge strong bonds with suppliers for seamless experiences.
- Be the map and compass of New Zealand's wonders.
- Juggle tasks with precision and a smile, even under pressure.
**Your Toolkit**:
- A background in contact centres? Great Not a deal-breaker.
- A customer-first compass and a knack for navigating needs.
- Flexibility to work when adventure calls, including weekends.
- Do you speak several languages? French, German, Spanish, Mandarin, or Cantonese is a plus.
- Calm in the storm and resilient by nature.
**Why Join Us?**
Join a team that lives and breathes travel and experiences. Want to go on a road trip with friends and family? We'll hand you the keys. Want to go caving and abseiling? We'll provide the gear. Working for thl opens a world of fun experiences, and you'll probably have to rewrite your bucket list. We offer a competitive salary, flexible work arrangements, and development & career opportunities. Our diverse crew will make you feel welcome from day one.
- Reference #- 46811- Posted on- 10 Sep 2024- Closes on- Location(s)- Auckland South- Expertise- Contact Centre, Customer Service- Job level(s)- Experienced/Skilled- Work type(s)- Fixed Term Contract- Group division- Tourism Holdings Limited
-
Customer Support Specialist
6 months ago
Wellington City, New Zealand Isentia Full timeHybrid working available - PR / Media / Marketing interest / experience highly desirable - Shift pattern: 7am to 3pm NZT Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to government bodies and...
-
Microsoft Customer Support Specialist
6 months ago
Auckland City, New Zealand Dicker Data Full timeAn exciting opportunity exists for a Customer Support Specialist working within the Microsoft team at Dicker Data. The **Microsoft **Customer Support** Specialist** will provide the best solution based on Microsoft technology (Hardware and Software) to our Partners, as well as all necessary administrative and marketing support to ensure sales targets are met...
-
Customer Support Specialist
4 months ago
Auckland City, New Zealand Tradify Limited Full timeTradify is a dynamic SaaS company, (and **Finalist **in the **Best Places To Work**) creating waves in the software industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us...
-
Customer Support Specialist
7 months ago
Auckland City, New Zealand IDEXX Full timeWoof Woof! That’s hello from ezyVet! Are you looking for a new opportunity that will excite and challenge you everyday? Well we’ve got a role that we think will get your tail wagging!” This role will be part of our highly successful and growing Auckland Support Team to help us keep up with our growing ezyVet customer base. You'll support our global...
-
Customer Support Specialist
2 months ago
Auckland, New Zealand Thl Full timeAt thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally,...
-
Customer Success Specialist
6 months ago
Auckland City, New Zealand Give A Grad A Go Full timeSalary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...
-
Customer Support Specialist
1 month ago
Auckland City, New Zealand THL Full time**Job Advert: On Road Care Team Member** Are you a customer service superstar with a knack for problem-solving? Join our On Road Care team and play a key role in ensuring our customers have unforgettable travel experiences! As an On Road Care Team Member, you'll provide top-quality support, resolving customer issues swiftly and effectively across various...
-
Customer Support Specialist
6 months ago
Auckland City, New Zealand RWA Technology People Full timeWork for a leading New Zealand owned, IT Support & Communications Company - Great Location, modern offices in Auckland CBD. - Great Opportunities for career progression Formed in 2008, Our client is a leading New Zealand owned, IT Support & Communications Company. As an NZ owned and operating MSP experiencing significant growth, we require a wellrounded IT...
-
Customer Support Specialist
6 months ago
Auckland City, New Zealand Halter Full timeThe future of food production hinges on an important question: How do we feed the world’s growing population without compromising our natural resources? Farmers feed our population and hold the keys to vital climate solutions. At Halter, we’re on a mission to enable farmers to run the most productive and sustainable farms. Farmers are using Halter to...
-
Technical Customer
6 months ago
Auckland City, New Zealand Manaaki Marine Full timeWelcome to the forefront of Maritime and RV innovation and excellence. Our client, a distinguished nation-wide distributor and supplier of cutting-edge Marine Electronics and Power Products takes pride in fueling the nation’s recreational and commercial adventures. With a commitment to quality and a passion for all things marine, they stand as a beacon of...
-
Quality Assurance Specialist
4 weeks ago
Auckland, New Zealand Lawson Williams Specialist Recruitment Full timeLawson Williams Specialist Recruitment – Auckland, North IslandFull time, Permanent4 days ago, from Lawson Williams Specialist RecruitmentAbout the Role:This business is a well-regarded vertically integrated food processor and recognised as a leader in their sector. They are seeking a detail-oriented and proactive Site Quality Assurance Specialist to...
-
Customer Specialist
2 months ago
Auckland City, New Zealand ASB Group Full time**ASB Advice Centres (Branch Banking)** Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers. **Te tūranga | The role**: We have an awesome opportunity for a...
-
Customer Fulfilment Specialist
7 months ago
Auckland City, New Zealand HAYS Full time6-month contract for a Customer Fulfilment Specialist with a leading global organisation. As a Senior Customer Fulfilment Specialist, you’ll play a crucial role in delivering exceptional customer solutions, optimising team processes, and driving continuous improvement. **Your new role** - Manage end-to-end lifecycle of assigned Service Requests -...
-
Product Specialist
4 weeks ago
Auckland City, New Zealand WWNZ SUPPORT Full timeCartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help FMCG brands grow. With Cartology, brands can drive real customer impact in the moments that matter most, because we get customers. Cartology is truly...
-
IT Support Specialist
6 months ago
Auckland City, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
-
Customer Service Specialist
6 months ago
Auckland City, New Zealand Skys the Limit Development Full time**Are you looking to make a proud found impact on the lives of others? Enjoy better work-life balance?** If so, then we're right up your street! Customer service is at the core of what we do. We understand the importance of a first great impression, particularly over the phone! So if you have a knack for creating rapport and have exceptional people skills...
-
Customer Support Specialist
4 weeks ago
Auckland, New Zealand Tourism Holdings Limited Full timeCustomer Support Specialist - Evening ShiftTourism Holdings Limited – Auckland airport, North IslandAre you a customer service superstar with a knack for problem-solving? Join our On Road Care team and play a key role in ensuring our customers have unforgettable travel experiences!As an On Road Care team member, you'll provide top-quality support,...
-
Customer Advocacy Specialist
3 months ago
Auckland City, New Zealand The New Zealand Automobile Association Inc. Full time**Customer Advocacy Specialist**: - **Reference**: 36148 - **Posted on**: 30 Sep 2024 - **Closes on**: 09 Oct 2024 10:57 - **Locations**: Auckland - Central - **Job level**: Experienced (3 - 7 years) - **Work type**: Full-time - **Additional info**: Customer Advocacy Specialist.pdf **What You'll Be Doing | Mō te Tūranga** As a **Complaint Advocacy...
-
Customer Data Specialist
6 months ago
Auckland City, New Zealand Gate Gourmet Full timeWe’re looking for motivated, engaged people to help make everyone’s journeys better. The Customer Data Specialist is a pivotal operational role that acts as the bridge between our Customers, Operational and Commercial teams ensuring that customer specifications are operationalised and meet service level agreements. The Customer Data Specialist is...
-
Customer Connections Specialist
3 months ago
Auckland City, New Zealand Vector NZ Full timeCustomer Connections Specialist Full-time Engagement type: Fixed Term - Employee Department: Customer Excellence **Energise your career** If you like the idea of being a part of mahi that makes a fundamental difference to the lives of people in your community, then perhaps you should think about a role at Vector. So much of what we take for granted in...