Customer Data Specialist
7 months ago
We’re looking for motivated, engaged people to help make everyone’s journeys better.
The Customer Data Specialist is a pivotal operational role that acts as the bridge between our Customers, Operational and Commercial teams ensuring that customer specifications are operationalised and meet service level agreements.
The Customer Data Specialist is responsible for the management of information and data into the relevant Customer & Internal systems and ensures the information is converted into actionable outcomes by liaising, leading and having a strong presence on the production floor.
This role will be responsible for the following:
- Ensure operational (e.g. service, food and equipment) communications from Customers are communicated to the Unit in format that we can action
- Ensure Flight Check Sheets and plating guides are accurate and up to date for customer portfolio
- Regularly review Customer Portals for changes, information and complaints.
- Coordinate customer complaint & delay investigations, provide corrective actions and manage replies to customers when required (via Customer Portals and via internal systems).
- Validating information across internal systems, customer delivery notes and galley loading plans
- Review Inventory Management (according to Customer contract) with Warehousing.
- Compilation of reports as required.
You will also:
- Coordinate menu and site audits.
- Assist to host client visits.
We are interested in speaking with individuals who possess:
- Strong, multi-disciplined administration and co-ordination experience within a complex, deadline orientated, fast moving operational or industrial environment operating across 24 hours, 7-day operation with multiple departments/teams.
- A hands-on operational background, preferably in aviation/inflight catering, manufacturing or logistics environment.
- Strong verbal and written skills to effectively communicate across all levels of our business and customers.
- A “can-do” attitude with a strong work ethic, attention to detail and a sense of urgency.
- TAFE Certificate 4/Associate Diploma or other qualification; preferred.
- If you want to be part of a team that helps make travel and culinary memories, join us
-
Microsoft Customer Support Specialist
6 months ago
Auckland City, New Zealand Dicker Data Full timeAn exciting opportunity exists for a Customer Support Specialist working within the Microsoft team at Dicker Data. The **Microsoft **Customer Support** Specialist** will provide the best solution based on Microsoft technology (Hardware and Software) to our Partners, as well as all necessary administrative and marketing support to ensure sales targets are met...
-
Microsoft Product Support Specialist
6 months ago
Auckland City, New Zealand Dicker Data Full timeAn exciting opportunity exists for a Customer Support Specialist working within the Microsoft team at Dicker Data. The **Microsoft Product Support Specialist **will provide the best solution based on Microsoft technology (Hardware and Software) to our Partners, as well as all necessary administrative and marketing support to ensure sales targets are met or...
-
Microsoft Modern Work
2 months ago
Auckland City, New Zealand Dicker Data Full timeJoin one of New Zealand's largest IT distributors as the Microsoft Modern Work & Security Specialist working within the Microsoft team at Dicker Data. This role will define and work with a selection of Dicker Data's Top Resellers who will drive Modern Work & Security solutions in the SMB & SMC Segment in a scalable way by growing the marketing and sales...
-
Data Center IT Technician, Data Centre Operations
4 months ago
Auckland City, New Zealand Amazon Data Services New Zealand Limited Full time2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers...
-
Consumer Data Specialist
2 months ago
Auckland City, New Zealand Mercury Full timeTiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Mercury is a bold future focused organisation, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose; Taking care of tomorrow, connecting people and place today. This pushes us to do all we can to create a better future for our...
-
Data Migration Specialist
7 months ago
Auckland City, New Zealand HAYS Full timeData Migration Specialist 12-month contract **Your new company** This is an exciting opportunity for a Data Migration Specialist to work for a leading global company. **Your new role** As a Data Migration Specialist, you will be working on a data migration stream and effectively partnering with business & technology stakeholders to deliver on the project...
-
Data Governance Specialist
4 months ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeWe are seeking a dynamic Data Governance Specialist to lead the creation and implementation of our Data Governance Practice. In this pivotal role, you will ensure data integrity throughout its life-cycle and uphold our data ethics standards, playing a crucial part in how we manage and utilise our data assets. **The role**: As our Data Governance Specialist,...
-
Internal Account Manager
7 months ago
Auckland City, New Zealand Dicker Data Full timeAn opportunity exists for an** I**nternal Account Manager** working within the Commercial Sales team at Dicker Data. The role provides customer service and sales support to all Dicker Data resellers, liaising with appropriate Dicker Data Specialist, Presales, and/or Licensing personnel for assistance with quotations involving large and/or complex...
-
Data Center Security Manager
4 weeks ago
Auckland City, New Zealand Amazon Data Services New Zealand Limited Full time5+ years of experience working in a physical security operations position - Demonstrable experience managing security operations in complex environments AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data...
-
Logistics Specialist
7 months ago
Auckland City, New Zealand Amazon Data Services New Zealand Limited Full time2+ years of logistics experience - 2+ years of material forecasting experience - 2+ year of experience in shipping & receiving, inventory and warehousing practices. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS...
-
Data Lake Specialist
7 months ago
Auckland City, New Zealand IDEXX Full timeAre you looking for a new challenge with the potential to grow and develop? Well we’ve got a role that we think will get you excited. The Data Lake Specialist position is a new position within the Platform Team, and plays a crucial role in supporting, developing, managing, and optimizing our data lake and its integration with ezyVet. This role focuses on...
-
Research Data Specialist
4 months ago
Auckland City, New Zealand Auckland University of Technology Full time**Are you interested in research data management and keeping abreast of the latest developments in research data governance and storage?** **Te Whiwhinga mahi | The opportunity** A vacancy exists for a Research Data Specialist in the Faculty of Health and Environmental Sciences (FHES) at Auckland University of Technology (AUT). This role will be primarily...
-
Data Center IT Support Engineer
7 months ago
Auckland City, New Zealand Amazon Data Services New Zealand Limited Full time3+ years of server hardware management, network management and troubleshooting experience - Experience with Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers - Experience with storage subsystems - Strong Linux administration knowledge and experience. Are you excited about server and networking technology and want to work in the world's...
-
Auckland City, New Zealand Amazon Data Services New Zealand Limited Full time2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers...
-
Data Integration Specialist
6 months ago
Auckland City, New Zealand Winning Online Group (Andoo NZ) Full time**Company Description** At Winning group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative...
-
Data Center IT Technician, Data Centre Operations
7 months ago
Auckland City, New Zealand Amazon Data Services New Zealand Limited Full time2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers...
-
Data Visualisation Specialist
3 months ago
Auckland City, New Zealand TVNZ Full timeReference: 43794 - Applications close on: 08 Oct 2024 17:00 - Location: Auckland - Work Type: Permanent full time - Expertise: Business/System Analysts, Database Development & Administration, Technology & Digital, Developers/Programmers, Product Management & Development, Web Development & Production, Data, Product & Data - JOB DESCRIPTION: JD - Data...
-
Data & Insights Specialist
3 months ago
Auckland City, New Zealand Chorus NZ Limited Full timeNau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering Aotearoa’s digital future with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose; connecting Aotearoa so that we can all live, work, learn and play. **Te Momo Tūranga | Contract**:Fixed Term,12 months Parental...
-
Data Governance Specialist
2 months ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeAre you passionate about data integrity and governance? We're looking for a talented **Data Governance Specialist** to spearhead the development of our Data Governance Practice. This role is essential in driving our data governance initiatives, ensuring data is secure, ethically managed, and fully utilised to its potential across the organisation. **The...
-
Senior Systems Specialist
3 weeks ago
Auckland City, New Zealand ASB Group Full timeSenior Systems Specialist - Data Consumption **About us**: You'll be part of a team on the forefront of delivering and managing a new Data Access Control system at ASB. In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions. **About the role**: The...