Customer Services Specialist

6 months ago


Auckland City, New Zealand Speirs Finance Group Full time

**Customer Services Specialist -14 Month Fixed Term Maternity Cover**

**Auckland Central**
- Competitive Remuneration
- Dynamic, Varied, and Engaging - Build an enjoyable career
- Central Auckland Location - Outstanding team culture
- Hybrid working options available

**About this role**:
The Customer Service Specialist role is pivotal, as you will ensure service delivery functions operate efficiently, effectively, on time and ethically. This is a challenging, busy and rewarding role.

**About Yoogo Fleet**:
Yoogo Fleet was created specifically for NZ businesses - because the global fleet leasing industry just wasn't delivering

Established in 2015, Yoogo Fleet saw a real opportunity to innovate the market and create a transparent, data-led, smart range of connected financial, fleet management and leasing products, specifically tailored for New Zealand business fleets. Part of the Speirs Finance Group (SFG), Yoogo Fleet are NZ owned and operated and we're all about supporting businesses to grow and achieve success.

It's this simple philosophy combined with an innovative approach to providing fleet management and finance solutions that has driven significant success and growth over the past few years, and now is the time to expand our team

**Key Responsibilities will be**:

- Concierge for vehicle servicing and repairs
- Customer service
- Maintaining compliance of contracted vehicles
- Telematics system audits, updating data
- Relief vehicle management
- Other duties as required from time to time

**What you will need to succeed**:

- Excellent interpersonal skills
- Customer service experience required
- Understanding of the risk management process
- Strong control and administrative ability
- Confident and professional in interacting with people at all levels
- Uses strong initiative and can understand the customer perspective
- Communication skills - both written and oral
- Must have a positive attitude with an ability to work under pressure

No Agencies



  • Auckland City, New Zealand Skys the Limit Development Full time

    **Are you looking to make a proud found impact on the lives of others? Enjoy better work-life balance?** If so, then we're right up your street! Customer service is at the core of what we do. We understand the importance of a first great impression, particularly over the phone! So if you have a knack for creating rapport and have exceptional people skills...


  • Auckland City, New Zealand Arthrex Full time

    Customer Service Specialist - Loan Kits ARTHREX NEW ZEALAND **Title**: Customer Service Specialist **Dept.**: Operations **Reports To**: Customer Service Team Leader **Updated**: January 2021 **Mercer Code**: N/A **Summary Requirements**: To perform this role successfully, an individual must be able to perform each essential activity to a satisfactory...


  • Auckland City, New Zealand DSV Full time

    Job Req Number: 74474 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Auckland. As a Customer...


  • Auckland City, New Zealand Latitude Financial Services Full time

    Let’s talk about the Opportunity We are looking for our next Customer Experience Specialist to join our team to respond to customer service enquiries across all our products. An expert in your field you will partner with business leaders to ensure improvement in compliance and drive a Customer First focus with our offshore partners. Some of the thing...


  • Auckland City, New Zealand Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...


  • Manukau City, New Zealand Cardinal Logistics (NZ) Full time

    **Posted**: 15/11/2024**Closing Date**: 15/12/2024**Job Type**: Permanent - Full Time**Location**: Manukau**Job Category**: Customer Solutions**As a Customer Service Specialist, you will be at the fore front of our customer services team, ensuring that our customers receive outstanding service and support. You will handle enquiries, resolve issues, and...


  • Manukau City, New Zealand Cardinal Logistics (NZ) Full time

    **Posted**: 07/10/2024 **Closing Date**: 07/11/2024 **Job Type**: Permanent - Full Time **Location**: Manukau **Job Category**: Customer Solutions **As a Customer Service Specialist, you will be at the fore front of our customer services team, ensuring that our customers receive outstanding service and support. You will handle enquiries, resolve issues,...


  • Auckland City, New Zealand Mercury Full time

    Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today Mercury is a bold future focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our...


  • Auckland City, New Zealand Mercury Full time

    Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today Mercury is a bold future focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our...

  • Customer Specialist

    7 months ago


    Auckland City, New Zealand Latitude Financial Services Full time

    Yearly salary reviews Reporting to the Team Manager - Customer Assist. The Customer Specialist - Customer Assist is responsible for the efficient and effective collection/rehabilitation of overdue accounts to minimise delinquencies and losses. In this role, you’ll be responsible for: - Conduct inbound/outbound phone-based collections.- Strategising and...


  • Manukau City, New Zealand Cardinal Logistics (NZ) Full time

    **Posted**: 05/09/2024 **Closing Date**: 08/10/2024 **Job Type**: Permanent - Full Time **Location**: Manukau **Job Category**: Customer Solutions **If you are an experienced customer service extraordinaire, this is the perfect opportunity for you to take a new step in your career. As a Customer Service Specialist, you will be at the fore front of our...

  • Customer Specialist

    4 months ago


    Auckland City, New Zealand Latitude Financial Services Full time

    The Customer Specialist - Customer Assist is responsible for the efficient and effective collection/rehabilitation of overdue accounts to minimise delinquencies and losses. Our team are currently working from home conducting inbound/outbound phone-based collections. In this role, you’ll be responsible for: - Strategising and negotiating positive outcomes...

  • Customer Service

    8 months ago


    Auckland City, New Zealand Universal Business Team Full time

    Join Aquafit as a Customer Service / Internal Sales & Sales Support Specialist **About Aquafit**: Aquafit, a leading manufacturer of PVC pipe solutions, is seeking a dynamic individual to join their team in the role of Customer Service / Internal Sales & Sales Support Specialist. As a family-owned business with deep roots in the trade, Aquafit is committed...


  • Wellington City, New Zealand KiwiRail Full time

    **Come on board and become part of our One Winning Team!** - Shift work - 24/7 (will include weekends and public holidays) - 50 hours per fortnight - Fixed term from early November to end April 2025, Wellington based **What you'll do** We have great summer opportunities for motivated Customer Service Specialists to join our team on a part-time, fixed-term...


  • Auckland, New Zealand Cardinal Logistics (Nz) Full time

    Posted: 15/11/2024Closing Date: 15/12/2024Job Type: Permanent - Full TimeLocation: ManukauJob Category: Customer SolutionsAs a Customer Service Specialist, you will be at the forefront of our customer services team, ensuring that our customers receive outstanding service and support. You will handle enquiries, resolve issues, and provide information about...

  • Customer Service

    2 months ago


    Auckland, New Zealand Cgr Services Full time

    Customer Service - Hamilton Full-timeJob Description Stowers Circular Solutions are New Zealand's containment specialists. We specialise in standard, bespoke, and innovative solutions to our customer's needs, delivering materials handling, storage, packaging, and distribution solutions to industrial, commercial, horticultural, and agricultural customers...


  • Auckland, New Zealand People Inc Full time

    Supervisors/Team Leaders (Call Centre & Customer Service)Full timeAre you a seasoned customer service professional ready to elevate your career into a leadership role?Our client, a trusted supplier of engineering consumables based in Hawera, is looking for someone like you. Known for their commitment to delivering exceptional service, this company doesn't...

  • Customer Service

    2 months ago


    Auckland, New Zealand Cgr Services Full time

    Customer Service - HamiltonFull-timeJob DescriptionStowers Circular Solutions are New Zealand's containment specialists. We specialise in standard, bespoke, and innovative solutions to our customer's needs, delivering materials handling, storage, packaging, and distribution solutions to industrial, commercial, horticultural, and agricultural customers...

  • Customer Specialist

    2 months ago


    Auckland City, New Zealand ASB Group Full time

    **ASB Advice Centres (Branch Banking)** Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers. **Te tūranga | The role**: We have an awesome opportunity for a...


  • Auckland City, New Zealand HAYS Full time

    6-month contract for a Customer Fulfilment Specialist with a leading global organisation. As a Senior Customer Fulfilment Specialist, you’ll play a crucial role in delivering exceptional customer solutions, optimising team processes, and driving continuous improvement. **Your new role** - Manage end-to-end lifecycle of assigned Service Requests -...