Customer Service Specialist

1 month ago


Manukau City, New Zealand Cardinal Logistics (NZ) Full time

**Posted**:
15/11/2024**Closing Date**:
15/12/2024**Job Type**:
Permanent - Full Time**Location**:
Manukau**Job Category**:
Customer Solutions**As a Customer Service Specialist, you will be at the fore front of our customer services team, ensuring that our customers receive outstanding service and support. You will handle enquiries, resolve issues, and provide information about our products and services. This is a great chance to show off your excellent customer service skills and experience but also grown your career with Cardinal.**

Cardinal is a leading partner to many of New Zealand’s well known companies in food, beverage, grocery and personal healthcare. We offer an end-to-end logistics solution to our customers, which offers the opportunity for our team members to develop, upskill and progress within the business. Our teams strive to be “Best in Class”.

**Working Hours**:
Monday to Friday: 8:30 am - 5:00 pm

**The successful applicant will be responsible for**:

- First point of contact for custoemr and respond to customer queries
- Managing assigned tickets and complete it within a timely manner
- Investigate tickets that could lead to a claim
- Ensure that all documention is accurate
- Supporting initiatives to improve the overall customer service experience and programs

**The successful applicant will have**:

- At least 2 years of experience in a B2B role or in a similar CS roles in logistics or transport
- Be able to problem solve and find a resolution
- Strong communication skills both verbal and written
- Prior experience using MS Office, WMS and CRM systems (Zendesk experience desireable)

**What we can offer**:

- Paid birthday leave
- Membership to the Cardinal Perks Program (discounts with some of NZ's major retailers)
- Life insurance
- Ongoing professional training and development



  • Manukau City, New Zealand Cardinal Logistics (NZ) Full time

    **Posted**: 07/10/2024 **Closing Date**: 07/11/2024 **Job Type**: Permanent - Full Time **Location**: Manukau **Job Category**: Customer Solutions **As a Customer Service Specialist, you will be at the fore front of our customer services team, ensuring that our customers receive outstanding service and support. You will handle enquiries, resolve issues,...


  • Manukau City, New Zealand Cardinal Logistics (NZ) Full time

    **Posted**: 05/09/2024 **Closing Date**: 08/10/2024 **Job Type**: Permanent - Full Time **Location**: Manukau **Job Category**: Customer Solutions **If you are an experienced customer service extraordinaire, this is the perfect opportunity for you to take a new step in your career. As a Customer Service Specialist, you will be at the fore front of our...

  • Customer Service

    6 months ago


    Manukau City, New Zealand Service Foods Full time

    **Do you thrive on helping others and have a knack for solving problems?**: - ** Do you have an IT qualification and a strong knowledge of ERP and CRM systems?**: - ** Do you enjoy Customer services?**: - ** Are you available to work evenings and enjoy a fast-paced environment?**: - **If so, we want to hear from you!** **With a focus on customer...


  • Manukau City, New Zealand Service Foods Full time

    When you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...


  • Manukau City, New Zealand Carter's Tyre Service Full time

    Fleet Service/Tyre Technician - Auckland - Great location, based in East Tamaki - No two days are the same in this hands-on, customer facing position - More than just a job - you will be joining a great team with real career opportunities **About the job**: We are looking for a Fleet Service Tyre Technician to join our Fleet Service team based in...


  • Auckland City, New Zealand Skys the Limit Development Full time

    **Are you looking to make a proud found impact on the lives of others? Enjoy better work-life balance?** If so, then we're right up your street! Customer service is at the core of what we do. We understand the importance of a first great impression, particularly over the phone! So if you have a knack for creating rapport and have exceptional people skills...


  • Auckland City, New Zealand Arthrex Full time

    Customer Service Specialist - Loan Kits ARTHREX NEW ZEALAND **Title**: Customer Service Specialist **Dept.**: Operations **Reports To**: Customer Service Team Leader **Updated**: January 2021 **Mercer Code**: N/A **Summary Requirements**: To perform this role successfully, an individual must be able to perform each essential activity to a satisfactory...


  • Auckland City, New Zealand DSV Full time

    Job Req Number: 74474 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Auckland. As a Customer...


  • Wellington City, New Zealand KiwiRail Full time

    **Come on board and become part of our One Winning Team!** - Shift work - 24/7 (will include weekends and public holidays) - 50 hours per fortnight - Fixed term from early November to end April 2025, Wellington based **What you'll do** We have great summer opportunities for motivated Customer Service Specialists to join our team on a part-time, fixed-term...


  • Auckland City, New Zealand Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...


  • Manukau City, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Manukau City, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Manukau City, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Manukau City, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Manukau City, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Auckland City, New Zealand Mercury Full time

    Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today Mercury is a bold future focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our...


  • Auckland City, New Zealand Mercury Full time

    Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today Mercury is a bold future focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our...

  • Customer Service

    8 months ago


    Auckland City, New Zealand Universal Business Team Full time

    Join Aquafit as a Customer Service / Internal Sales & Sales Support Specialist **About Aquafit**: Aquafit, a leading manufacturer of PVC pipe solutions, is seeking a dynamic individual to join their team in the role of Customer Service / Internal Sales & Sales Support Specialist. As a family-owned business with deep roots in the trade, Aquafit is committed...


  • Manukau City, New Zealand LET'S WORK IN NZ LTD Full time

    Our Auckland-based client, I-Tech Automotive Limited, seeks a Customer Service Manager. Minimum 30 Hours Guaranteed. **Responsibilities**: - **Team Leadership**: Lead and motivate a team of customer service representatives to achieve performance targets and provide outstanding service. - **Process Improvement**: Identify and implement improvements in...


  • Manukau City, New Zealand Madison Recruitment Full time

    Grow your customer service career in a supportive team environment - Great temporary roles starting ASAP! Various temporary opportunities for experienced customer service representatives! Grow your customer service, administration and sales support skills. **About the role**: We are currently recruiting a range of customer service administration roles for...