Customer Service

2 months ago


Auckland, New Zealand Cgr Services Full time

Customer Service - Hamilton
Full-time
Job Description
Stowers Circular Solutions are New Zealand's containment specialists. We specialise in standard, bespoke, and innovative solutions to our customer's needs, delivering materials handling, storage, packaging, and distribution solutions to industrial, commercial, horticultural, and agricultural customers throughout the country. Stowers showrooms and warehouses are in Auckland, Hamilton, Wellington, and Christchurch. We offer the largest range of containment solutions and materials handling available, representing most major plastic manufacturers in New Zealand, together with many international suppliers. Come and join our values-driven, purpose-led, sustainable organisation leading the circular economy.
About the Role
This is an excellent opportunity for an energised Customer Service Sales Superstar to join our team. Reporting to the National Customer Service Lead, you will be responsible for delivering day-to-day care of our customers. You can expect the support of a tight-knit national team who will help you get the job done. We're known for our can-do, will-do culture and fun-loving attitudes.
Some of the tasks / responsibilities will include:

Achieving monthly sales targets as part of a National Customer Service team. In return, we offer a competitive bonus structure that sits alongside your base salary.
Manage daily interactions with our customers and ensure that their needs are met in a timely and professional manner.
Sales administration tasks including processing of sales orders, quotations, and providing effective aftersales and outbound support to our customer base.
Manage the Hamilton Showroom with the help of another Customer Services team member, updating and refreshing promotional displays, merchandising, and general upkeep.
Manage face-to-face customer service as well as answering the phone and responding to emails.
Enjoy getting to know your regular customers and growing your local portfolio.
Stay up to date on product knowledge and utilise the resources provided to recommend solutions to our customers.
No Weekends or Stat days Monday to Friday only. Hours 8am to 4.30pm based in Hamilton.
We offer a positive and supportive culture. Be a part of a small, dynamic team
Genuine development opportunities available for career growth.

About You

You love to multitask and are a highly organised individual with great verbal and written communication skills.
Ideally, you will have experience in fast-paced customer service or hospitality.
Sales experience is advantageous but not essential.
Good analytical and problem-solving skills.
Resourceful and can take initiative.
Strong customer focus.
Ability to juggle multiple tasks and demonstrate good time management.
Team player with strong attention to detail.
Willing to learn and take on new knowledge.
Strong computer skills in the Microsoft Office Suite.
Great phone etiquette and enjoys connecting with people.
Experience with SAP or similar software systems is advantageous but not essential.

Our Benefits
We like to give back to those who contribute so much to the success of our business. Join Stowers, a division of Pact Group, and you will have access to benefits such as:

Competitive salary and bonus structure.
Free on-site car parking.
Staff discount on all products.
Discounted health insurance premiums through Southern Cross.
Free annual flu vaccination.
Employee Assistance Program (EAP - RAISE) providing free confidential and independent counselling service.
MyLearning - programs to boost your individual development, including leadership courses, online learning modules, and access to Blinkist audio books.
Career opportunities within Stowers and across our Pact Group organisation.

#J-18808-Ljbffr



  • Auckland City, New Zealand NZ Blood Service (NZBS) Full time

    Permanent Full time - Auckland - A role with a difference Are you an experienced Driver with excellent customer service skills looking for a role with a difference? **About the role** Working as part of our blood collection team, this is a unique role involving the safe transportation of staff, donors and products to and from collection venues within the...

  • Customs

    2 months ago


    Auckland City, New Zealand New Zealand Customs Service Full time

    Are you a multi-tasking superstar looking for your next EA challenge? - Are organising and prioritising two of your key strengths? We are looking for a proactive and high-performing individual to support one of our Group Managers as an Executive Assistant. The New Zealand Customs Service | Te Mana Ārai o Aotearoa protects and promotes New Zealand through...

  • Service Technician

    7 months ago


    Auckland City, New Zealand Tony's Tyre Service Full time

    **Here is what you will be doing**: fitting and balancing tyres on customers vehicle puncture repair of customers tyres adhere to all company procedures and practices while carrying out your duties do free checks on all customers vehicles promote company services and products where appropriate comply with Tony's Tyres HSE policy and promote" Safety First"...

  • Customer Services

    2 months ago


    Auckland, New Zealand Karen Walker International Full time

    Choose your country or region to shop online and see content specific to your location.Customer Services Auckland - Part Time - Maternity CoverAbout Karen WalkerAt Karen Walker, you'll have the opportunity to work in a vibrant and creative environment where your ideas are valued. We offer competitive benefits, opportunities for professional growth, and the...

  • Customs Officers

    4 months ago


    Auckland City, New Zealand New Zealand Customs Service Full time

    Looking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? - Want interesting career progression opportunities - professional development and training? The Maritime Group has been established to protect and promote New Zealand's interests in the maritime border environment;...

  • Customer Service

    8 months ago


    Auckland City, New Zealand Universal Business Team Full time

    Join Aquafit as a Customer Service / Internal Sales & Sales Support Specialist **About Aquafit**: Aquafit, a leading manufacturer of PVC pipe solutions, is seeking a dynamic individual to join their team in the role of Customer Service / Internal Sales & Sales Support Specialist. As a family-owned business with deep roots in the trade, Aquafit is committed...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    Ever thought about joining Te Mana Ārai | Customs? - Want to be part of the team that helps protect New Zealand's borders? - Get your career started with Te Mana Ārai | Customs! Based at Auckland International Airport, our Assistant Customs Officers play a vital role in welcoming and farewelling all international passengers. This is an excellent...

  • Customer Service

    8 months ago


    Auckland City, New Zealand Universal Business Team Full time

    **Position**: Customer Service/Warehouse All-Rounder **About Aquafit**: Aquafit, a distinguished name in the manufacturing of PVC pipe solutions, is on the lookout for a dynamic individual to join their team in the role of Customer Service/Warehouse All-Rounder. Aquafit stands out as a family-owned business with a rich understanding of the trade and a...

  • Service Technician

    7 months ago


    Auckland City, New Zealand Tony's Tyre Service Full time

    **Here is what you will be doing**: **Workshop** - Perform wheel alignments on vehicles utilizing the wheel alignment computer for accurate assessment and adjustment to correct vehicle road handling performance. - Check, adjust, balance and align steering and suspension on passenger vehicles for optimum road handling. - Advanced technicians may be required...

  • Customer Service

    3 days ago


    Auckland, New Zealand Cityguard Limited Full time

    Cityguard in Call Centre & Customer ServicePosition Overview:Unique environment surrounded by maritime history of Aotearoa. Rewarding front-facing customer service role. 6 Casual opportunities available with a flexible working schedule starting February 2025.Job Details:Position: Museum Assistant at Tataki Auckland UnlimitedType: Casual/Vacation jobLocation:...

  • Customer Service

    8 months ago


    Auckland City, New Zealand Alpha Personnel Recruitment Ltd Full time

    **The company and opportunity**: Opportunities like this are highly sought after and don't come along often. If you've worked in Customer Service or Administration previously, and pride yourself on your great customer interaction, then this is the role for you! My client even has an office dog that comes in as an added perk! **Some of your key areas of...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    Looking for a job where you can make a real impact? Interested in being on the front line, playing a vital role in securing our borders? Want interesting career progression opportunities - professional development and training? **About this role | Mō tēnei tūranga mahi** Customs | Te Mana Ārai is the government agency responsible for ensuring the...

  • Customer Service

    1 month ago


    Auckland, New Zealand Hynds Full time

    Location - Onehunga Days and hours: Mon – Fri, 7:30am – 5pm, 45 hours per week. Key responsibilities Provide sales support for all branch customers.Liaise with Internal Sales teams for contract sales fulfilment as appropriate.Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct...

  • Customer Service

    4 weeks ago


    Auckland City, New Zealand Hynds Full time

    **Key Responsibilities** - Provide sales support for all branch customers - Build and maintain internal relationships with procurement and demand management teams - Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits - Regularly operating the...

  • Customer Service

    4 months ago


    Auckland City, New Zealand Pact Packaging Full time

    **Company Description** Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. This role is based in East Tamaki at our SULO Factory on Harris...

  • Customer Service

    3 months ago


    Auckland City, New Zealand Hynds Full time

    **Full-time permanent role**: - ** Career progression and development opportunities**: - ** Health Insurance Cover and Free Annual Health Checks** Due to internal movement, we are seeking a new team member to join our close-knit team in our Onehunga Branch to provide exceptional service to our civil, water, wastewater and drainage customers. This is a...

  • Customer Services

    6 months ago


    Auckland CBD, New Zealand Cultivate Full time

    Hybrid - work from home 1-2 days per week - Leading financial services organisation in the CBD - $55k-$60k - Take a leap to progress your career! Looking for a step up in CS? Maybe you want to move into financial services? Great progression + excellent culture - Hybrid - work from home 2 days per week - Leading financial services organisation in the CBD -...

  • Service Technician

    7 months ago


    Auckland City, New Zealand Tony's Tyre Service Full time

    Here is what you will be doing: - fitting and balancing tyres on customers vehicle - puncture repair of customers tyres - adhere to all company procedures and practices while carrying out your duties - do free checks on all customers vehicles - promote company services and products where appropriate - comply with Tony's Tyres HSE policy and promote" Safety...

  • Customer Service

    6 months ago


    Auckland CBD, New Zealand Cultivate Full time

    Competitive salary + excellent benefits package too - Monday to Friday - with 3 days work from home a week - CBD based - close to public transport! Looking for a hybrid role? Working in retail, hospitality, customer service and craving your weekends back? Foot in the door to insurance! - Competitive salary + excellent benefits package too - Monday to Friday...

  • Customer Services

    6 months ago


    Auckland City, New Zealand Cultivate Full time

    Salary + excellent benefits package too - Monday to Friday - with 3 days work from home a week - CBD based - close to public transport! Looking for a hybrid role? Working in retail, hospitality, customer service and craving your weekends back? Foot in the door to insurance! - Competitive salary + excellent benefits package too - Monday to Friday - with 3...