Customer Coordinator

4 months ago


Auckland City, New Zealand Emergent Full time

Training Provided
- Immediate start - Auckland CBD
- Flexible hybrid working arrangements

Join a premier banking organisation in New Zealand on a temporary contract that promises a blend of in-office and remote work with a 60/40 split. Benefit from a nurturing environment, guided by an outstanding team leader, and become part of a grounded, expert team. Comprehensive training and continuous support will be provided throughout your tenure.

The role offers a dynamic work experience with a variety of tasks that enhance skill development and maintain job interest. You will be responsible for managing overdue accounts, negotiating payment plans, and maintaining positive customer relations.

**Responsibilities**:

- Contact individuals with outstanding debts.
- Negotiate repayment plans.
- Record and maintain accurate records of communications and payments.
- Work closely with legal departments on cases that require legal action.
- Provide excellent customer service and maintain positive customer relationships.

**Trainability is key for this role, but the following skills are essential for all applicants**:

- Accuracy and meticulous attention to detail
- Self-driven work ethic, with a clear focus and defined boundaries
- Problem-solving acumen to secure desired results
- Basic proficiency in Microsoft Excel and general IT competence
- Familiarity with regulatory and compliance frameworks is beneficial but not mandatory.

These positions pave the way for new learning experiences, career progression, and the possibility of permanent roles. They also offer a chance to forge an extensive business network and gain valuable insights into the banking and finance industry.

***
Emergent Limited specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. We recruit for some of New Zealand's leading organisations, across New Zealand. Our team are a long-standing, well-established team of recruitment professionals. We offer a fresh approach to recruitment and we are passionate about what we do. Our brand is synonymous with quality and professionalism.

We will take the time to listen to individual requirements, ensuring that we understand you - in order to match you to a great role, one that fits with your requirements in as many ways as possible.
- Please follow and like our Emergent Limited page on LinkedIn and Facebook for news and regular updates on available roles._
*



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