Customer Service
6 months ago
**Customer Service - Care Coordinator**:
Auckland CBD, NZ
Permanent
Are you driven by delivering quality customer service and helping those in the wider community? Our team of coordinators is growing and we want like-minded individuals to join us today
**Who we are | Ko wai matou**
Geneva Healthcare is driven by a company culture based around family values which is crucial to our overall success. We offer our employees real career opportunities with great training and progression pathways. Our Homecare Group provides care and support nationally for people in their own homes including those living with disability, recovering from illness or accidents and the elderly.
**Why Us | He aha ai matou?**
- Subsidised health insurance
- Mentorship programme
- An international and diverse work atmosphere
- A supportive orientation and training programme
- Flexible work environment
- Career development opportunities
**About the Role | He korero whakamarama mo tenei turanga**
You will need to be confident managing high call volumes both inbound and outbound to meet KPIs and delivery exceptional first call resolution as you will be the first point of contact for both our support workers out on the field as well as our clients. This role is a permanent full-time position based in **Tamaki Makaurau**, Auckland
- To manage all clients in your allocated business units/regional area
- To ensure that the most well trained and suitable Support Worker is placed with the client
- Deliver a high level planned proactive responsiveness to clients and support workers
- Ensure all communications written and verbal are documented to manage incidents
- Ensures new complex clients are adequately assessed and plan followed by Complex Assessment team
- Ensures that all relationships are developed and proactively managed with communication being provided every step of the way
- Ensure all client and Support Worker records are up to date
- Manage all facets of client services
- Ensure that all Support workers are signed off as clinically competent including scheduling of sign off
- Ensure that all Support Worker planned leave is managed according to Geneva’s polices and that the client receives timely communication and continued care
**What you will bring | Nga tohungatanga mo tenei turanga**
- Proven experience in a call centre environment role
- Experience within a health administration or coordinator role is preferred
- Excellent communication skills
- A genuine interest to help others
- A well-developed ability to multitask
- Resilience to push through
Applicants for this position must be a NZ Citizen/Resident or have a valid NZ work visa.
Reference#: CC112021
-
Customer Services
6 months ago
Auckland CBD, New Zealand Cultivate Full timeHybrid - work from home 1-2 days per week - Leading financial services organisation in the CBD - $55k-$60k - Take a leap to progress your career! Looking for a step up in CS? Maybe you want to move into financial services? Great progression + excellent culture - Hybrid - work from home 2 days per week - Leading financial services organisation in the CBD -...
-
Customer Service
6 months ago
Auckland CBD, New Zealand Cultivate Full timeCompetitive salary + excellent benefits package too - Monday to Friday - with 3 days work from home a week - CBD based - close to public transport! Looking for a hybrid role? Working in retail, hospitality, customer service and craving your weekends back? Foot in the door to insurance! - Competitive salary + excellent benefits package too - Monday to Friday...
-
Customer Service Representative
6 months ago
Auckland CBD, New Zealand RECENTECH LIMITED Full timeRECENTECH LIMITED, a leading IT company, is seeking an energetic and dedicated Customer Service Representative to join our team on a part-time basis. In this role, you will play a key role in maintaining high levels of customer satisfaction and ensuring efficient service delivery. **Responsibilities**: Resolve customer inquiries and issues, ensuring timely...
-
Customer Service
6 months ago
Auckland CBD, New Zealand Geneva Healthcare Full time**Customer Service - Care Coordinator**: Auckland CBD, NZ Permanent Are you driven by delivering quality customer service and helping those in the wider community? Our team of coordinators is growing and we want like-minded indviduals to join us today! **Who we are | Ko wai matou** Geneva Healthcare is driven by a company culture based around family...
-
Customer Service
3 months ago
Auckland CBD, New Zealand OTM Group Full timeTHE OPPORTUNITY Do you feel you’re better suited for something abit different? Wanting to venture into a new career path with ALOT of growth? Do you feel you’re destined to do a lot more with your career and life, you know like achieving Greatness ? What we offer The best way to Earn is to Learn right ? Well we offer specialised training from sales...
-
Driver / Customer Services - Auckland
6 months ago
Auckland City, New Zealand NZ Blood Service (NZBS) Full timePermanent Full time - Auckland - A role with a difference Are you an experienced Driver with excellent customer service skills looking for a role with a difference? **About the role** Working as part of our blood collection team, this is a unique role involving the safe transportation of staff, donors and products to and from collection venues within the...
-
Apparel Entry Level
6 months ago
Auckland CBD, New Zealand Ragtrade Full timeApparel Graduate/Entry Level Customer Service & Sales Support In this role you will be providing essential support to both the customers and the sales team ensuring that the input management of customer order requirements is undertaken in a structured and timely manner. There are great opportunities for a fashion graduate within this supportive company, to...
-
Customer Service Assistant
6 months ago
Auckland CBD, New Zealand HORIZON Full time**Urgent Hiring** Job Title**:Travel Assistants** - Assist with online operations - Part-time/Full-time - Dollars : 100-250 / day - Part-time daily 2-3 hours, full-time 5-6 hours, - No experience required - Training is provided by the company **Job Types**: Full-time, Part-time **Salary**: $200.00 - $280.00 per day Expected hours: 20 per...
-
Customer Support
6 months ago
Auckland CBD, New Zealand Consult Recruitment Full time**The Company**: Our client is a market leader in their respective field, partnering with NZ's leading organisations. They're experts in what they do, and have a solid reputation in the market for an outstanding culture where people come first, and successes are not only recognised but truly celebrated. They're an innovative technology company and offer...
-
Customs
2 months ago
Auckland City, New Zealand New Zealand Customs Service Full timeAre you a multi-tasking superstar looking for your next EA challenge? - Are organising and prioritising two of your key strengths? We are looking for a proactive and high-performing individual to support one of our Group Managers as an Executive Assistant. The New Zealand Customs Service | Te Mana Ārai o Aotearoa protects and promotes New Zealand through...
-
Customer Support Representative
6 months ago
Auckland CBD, New Zealand 11TH AVENUE BY FRANK'S LIMITED Full time11th Avenue by Frank's Limited is a dynamic and innovative company dedicated to providing exceptional quality and customer service to our clients. As we continue to grow, we are seeking a dedicated and enthusiastic individual to join our team as a Customer Support Representative. Position Type: Part-Time **Job Description**: **Responsibilities**: Provide...
-
Customer Support Engineer
7 months ago
Auckland CBD, New Zealand Consult Recruitment Full time**About the Company** Our client is a dynamic and innovative company dedicated to providing cutting-edge technical solutions in the field of education. Committed to delivering excellence, our client operates with the core values of integrity, collaboration, and innovation. Join a team that values individual contributions, fosters a supportive environment,...
-
Service Technician
7 months ago
Auckland City, New Zealand Tony's Tyre Service Full time**Here is what you will be doing**: fitting and balancing tyres on customers vehicle puncture repair of customers tyres adhere to all company procedures and practices while carrying out your duties do free checks on all customers vehicles promote company services and products where appropriate comply with Tony's Tyres HSE policy and promote" Safety First"...
-
Customer Services
2 months ago
Auckland, New Zealand Karen Walker International Full timeChoose your country or region to shop online and see content specific to your location.Customer Services Auckland - Part Time - Maternity CoverAbout Karen WalkerAt Karen Walker, you'll have the opportunity to work in a vibrant and creative environment where your ideas are valued. We offer competitive benefits, opportunities for professional growth, and the...
-
Customs Officers
4 months ago
Auckland City, New Zealand New Zealand Customs Service Full timeLooking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? - Want interesting career progression opportunities - professional development and training? The Maritime Group has been established to protect and promote New Zealand's interests in the maritime border environment;...
-
Assistant Customs Officers
4 months ago
Auckland City, New Zealand New Zealand Customs Service Full timeEver thought about joining Te Mana Ārai | Customs? - Want to be part of the team that helps protect New Zealand's borders? - Get your career started with Te Mana Ārai | Customs! Based at Auckland International Airport, our Assistant Customs Officers play a vital role in welcoming and farewelling all international passengers. This is an excellent...
-
Customer Service
8 months ago
Auckland City, New Zealand Universal Business Team Full timeJoin Aquafit as a Customer Service / Internal Sales & Sales Support Specialist **About Aquafit**: Aquafit, a leading manufacturer of PVC pipe solutions, is seeking a dynamic individual to join their team in the role of Customer Service / Internal Sales & Sales Support Specialist. As a family-owned business with deep roots in the trade, Aquafit is committed...
-
Customer Service
8 months ago
Auckland City, New Zealand Universal Business Team Full time**Position**: Customer Service/Warehouse All-Rounder **About Aquafit**: Aquafit, a distinguished name in the manufacturing of PVC pipe solutions, is on the lookout for a dynamic individual to join their team in the role of Customer Service/Warehouse All-Rounder. Aquafit stands out as a family-owned business with a rich understanding of the trade and a...
-
Service Technician
7 months ago
Auckland City, New Zealand Tony's Tyre Service Full time**Here is what you will be doing**: **Workshop** - Perform wheel alignments on vehicles utilizing the wheel alignment computer for accurate assessment and adjustment to correct vehicle road handling performance. - Check, adjust, balance and align steering and suspension on passenger vehicles for optimum road handling. - Advanced technicians may be required...
-
Customer Service
8 hours ago
Auckland, New Zealand Cityguard Limited Full timeCityguard in Call Centre & Customer ServicePosition Overview:Unique environment surrounded by maritime history of Aotearoa. Rewarding front-facing customer service role. 6 Casual opportunities available with a flexible working schedule starting February 2025.Job Details:Position: Museum Assistant at Tataki Auckland UnlimitedType: Casual/Vacation jobLocation:...