Customer Support
1 month ago
New Zealand Health Group – Auckland, North IslandAre you driven by delivering quality customer service and helping those in the wider community? Our team of coordinators is growing and we want a like-minded individual to join us todayWho we are | Ko wai matouGeneva Healthcare is driven by a company culture based around family values which is crucial to our overall success. We offer our employees real career opportunities with great training and progression pathways. Our Homecare Group provides care and support nationally for people in their own homes including those living with disability, recovering from illness or accidents and the elderly.Subsidised health insuranceAn international and diverse work atmosphereA supportive orientation and training programmeFlexible work environment - HybridActive and thriving Social ClubYou will need to be confident managing high call volumes both inbound and outbound to meet KPIs and deliver exceptional first call resolution as you will be the first point of contact for both our support workers out on the field as well as our clients. This role is a permanent full-time position based in our CBD office in Tamaki Makaurau, Auckland.Responsibilities include:Manage all clients in your allocated business units/regional areaEnsure that the most well trained and suitable Support Worker is placed with the clientDeliver a high level planned proactive responsiveness to clients and support workersEnsure all communications written and verbal are documented to manage incidentsEnsure new complex clients are adequately assessed and plan followed by Complex Assessment teamEnsure that all relationships are developed and proactively managed with communication being provided every step of the wayEnsure all client and Support Worker records are up to dateManage all facets of client servicesEnsure that all Support Workers are signed off as clinically competent including scheduling of sign offEnsure that all Support Worker planned leave is managed according to Geneva's policies and that the client receives timely communication and continued careMinimum Requirements:Proven experience in a call centre environment roleExperience within a health administration or coordinator role is preferredA genuine interest to help othersA well-developed ability to multitaskResilience to push throughAbility to work over the end of year holiday periodOnly suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.Applicants for this position must be a NZ Citizen/Resident or have a valid NZ work visa, and be able to work through the end of year holiday period.For more information on what we do, please visit our website.
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Customs Support
3 months ago
Auckland City, New Zealand Fliway Group Full time**10th September, 2024**: **_Our Story:_** Welcome to Fliway, a dynamic powerhouse in the world of logistics! As part of NZ Post, we stand tall as one of New Zealand's largest fully integrated logistics providers, offering seamless global supply chain solutions that span international freight, warehousing, and doorstep delivery for businesses and homes...
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Customer Support
6 months ago
Auckland CBD, New Zealand Consult Recruitment Full time**The Company**: Our client is a market leader in their respective field, partnering with NZ's leading organisations. They're experts in what they do, and have a solid reputation in the market for an outstanding culture where people come first, and successes are not only recognised but truly celebrated. They're an innovative technology company and offer...
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Customer Support
6 months ago
Auckland City, New Zealand Consult Recruitment Full time**The Company**: Our client is a market leader in their respective field, partnering with NZ's leading organisations. They're experts in what they do, and have a solid reputation in the market for an outstanding culture where people come first, and successes are not only recognised but truly celebrated. They're an innovative technology company and offer...
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Assistant Marketing Manager
2 months ago
Auckland City, New Zealand WWNZ SUPPORT Full timeDiverse marketing role with huge scope to innovate and contribute to the future of retail - Plenty of opportunity to develop your career in one of NZs largest organisations **We Are Woolworths Group We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences...
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Customer Support Chemist
2 months ago
Auckland, New Zealand Scientific & Technical Recruitment Full timeDo you have a chemistry degree and are wanting to get out of the lab? Bring your technical skills to this customer service role!23rd October, 2024Are you a Chemistry or Chemical Engineering graduate with a passion for customer service and technical problem-solving? We're looking for a Customer Support Chemist in a temporary role with potential to transition...
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Customer Support Specialist
4 months ago
Auckland City, New Zealand Tradify Limited Full timeTradify is a dynamic SaaS company, (and **Finalist **in the **Best Places To Work**) creating waves in the software industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us...
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Customer Support Representative
6 months ago
Auckland CBD, New Zealand 11TH AVENUE BY FRANK'S LIMITED Full time11th Avenue by Frank's Limited is a dynamic and innovative company dedicated to providing exceptional quality and customer service to our clients. As we continue to grow, we are seeking a dedicated and enthusiastic individual to join our team as a Customer Support Representative. Position Type: Part-Time **Job Description**: **Responsibilities**: Provide...
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Customer Support Specialist
2 months ago
Auckland, New Zealand Thl Full timeAt thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally,...
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Customer Support Specialist
1 month ago
Auckland City, New Zealand THL Full time**Job Advert: On Road Care Team Member** Are you a customer service superstar with a knack for problem-solving? Join our On Road Care team and play a key role in ensuring our customers have unforgettable travel experiences! As an On Road Care Team Member, you'll provide top-quality support, resolving customer issues swiftly and effectively across various...
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Customer Support Engineer
7 months ago
Auckland City, New Zealand Consult Recruitment Full timeSupportive and Collaborative Environment - Hybrid Working 2-3 days WFH - Competitive Salary and Benefits Package **About the Company** Our client is a dynamic and innovative company dedicated to providing cutting-edge technical solutions in the field of education. Committed to delivering excellence, our client operates with the core values of integrity,...
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Customer Support Representative
6 months ago
Auckland City, New Zealand LIVING CLEAN NZ LIMITED Full timeLIVING CLEAN NZ LIMITED is a leading provider of eco-friendly cleaning products committed to promoting sustainable living practices in New Zealand. Our mission is to offer high-quality, non-toxic cleaning solutions that are safe for both people and the environment. We take pride in our dedication to customer satisfaction and our contribution to a healthier...
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Customer Support Engineer
7 months ago
Auckland CBD, New Zealand Consult Recruitment Full time**About the Company** Our client is a dynamic and innovative company dedicated to providing cutting-edge technical solutions in the field of education. Committed to delivering excellence, our client operates with the core values of integrity, collaboration, and innovation. Join a team that values individual contributions, fosters a supportive environment,...
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Customer Support Representative
2 months ago
Auckland City, New Zealand Hato Hone St John Full time**Company Description** Ko wai m**ātou**: - **About us**: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live...
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Customer Support Specialist
6 months ago
Auckland City, New Zealand Halter Full timeThe future of food production hinges on an important question: How do we feed the world’s growing population without compromising our natural resources? Farmers feed our population and hold the keys to vital climate solutions. At Halter, we’re on a mission to enable farmers to run the most productive and sustainable farms. Farmers are using Halter to...
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Customer Support Coordinator
7 months ago
Auckland City, New Zealand Geneva Healthcare Full time**Customer Support Coordinator**: Auckland, NZ Permanent **This is a permanent full time role (40 hours per week) based at our CBD office.** **Who we are | Ko wai matou** Geneva Healthcare is driven by a company culture based around family values which is crucial to our overall success. We offer our employees real career opportunities with great training...
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Customs Support Agent
2 weeks ago
Auckland City, New Zealand Fliway Group Full time**09th December, 2024**: Our Story: Welcome to Fliway, a dynamic powerhouse in the world of logistics! As part of NZ Post, we stand tall as one of New Zealand's largest fully integrated logistics providers, offering seamless global supply chain solutions that span international freight, warehousing, and doorstep delivery for businesses and homes alike....
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Customer Support Representative
6 days ago
Auckland City, New Zealand Auckland Council Full time**He angitūtanga: The opportunity | Lloyd Elsmore Park Pool and Leisure Centre** **Customer Support Representative** You will be joining our team at the Lloyd Elsmore Park Pool and Leisure Centre whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Support Team are the...
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Customer Support Engineer
6 months ago
Auckland City, New Zealand Consult Recruitment Full time**The Company**: Our client is a market leader in their respective field, partnering with NZ's leading organisations. They're experts in what they do, and have a solid reputation in the market for an outstanding culture where people come first, and successes are not only recognised but truly celebrated. They're an innovative technology company and offer...
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Customer Support Representative
2 months ago
Auckland City, New Zealand Auckland Council Full time**Help us get "More Aucklanders more active, more often”**: - **Enjoy free use of Centre facilities plus a range of other benefits**: - **Great development pathway and multiple opportunities within Auckland Council** **He angitūtanga: The opportunity** Get aucklanders to be more active! You only get one chance to make a fantastic first impression and...
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Customer Support Specialist
7 months ago
Auckland City, New Zealand IDEXX Full timeWoof Woof! That’s hello from ezyVet! Are you looking for a new opportunity that will excite and challenge you everyday? Well we’ve got a role that we think will get your tail wagging!” This role will be part of our highly successful and growing Auckland Support Team to help us keep up with our growing ezyVet customer base. You'll support our global...