Retail and Builder Coordinator

6 months ago


Auckland City, New Zealand Fisher & Paykel Appliances Full time

The Role

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centred appliance brand.- Supportive team environment with great training- Long term career opportunities- Great benefits - discount on F&P Appliances

About the role:
Days and working hours:
Monday
- Friday: 11.00 am - 7.30 pm

Key responsibilities:
- Provide fast and high-quality service to deliver first call resolution- Providing stellar service support to our partners in the Retail & Builder and Commercial space- Partner with valued clients and customers to ensure that their needs are addressed in a professional and friendly manner-
- Meet company standard KPI’s.

Experience & Skills required:
- Proven Customer Service, Administration or Sales Coordinator experience- Strong telephone systems & call handling knowledge and skills- Experience using Salesforce would be an advantage- Excellent attention to detail and problem-solving skills- Strong interpersonal skills to connect with our clientele in a meaningful and professional way- Strong written and communication skills- Be self-motivated with a positive, friendly approachable nature.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.


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