![DSV](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist, Strategic Accounts
3 weeks ago
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Job Req Number: 81260
Time Type: Full Time
Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.
DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist, Strategic Accounts in Auckland.
The position is responsible for liaising with customers & suppliers in an effective and timely manner whilst directing, compiling and completing the necessary documentation within the operations team. This position is required to ensure that all tasks are carried out in accordance with company and regulatory requirements.
**Your typical day at DSV**:
- Work together with Strategic Accounts team to ensure quality and accuracy of work delivered
- Carry out work flow processes in accordance with management directive, customer instructions, SOPs and specified requirements
- Establish and maintain strong client relationships with DSV customers (internal and external), suppliers and service providers both locally and overseas.
- Read, interpret and carry out instructions recorded on documents or within DSV’s systems.
- Communicate (verbal and written) with customers, suppliers and other team members to obtain information or communicate issues.
- Ability to problem solve issues relating to information recorded on documents, calculations of costings and load size.
- Ability to plan and prioritize tasks according to specific requirements and deadlines.
- Support the Manager with day to day activities, and other reasonable tasks and projects as required.
**About you**:
- Experience in Freight Forwarding (air and/or sea).
- Good communication, customer service and numeracy (monetary and weights) skills.
- Ability to plan and coordinate to deliver desired outcomes within strict timeframes.
- Experience using CargowiseOne is preferred.
**Why DSV?**
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry that offers a massive network of possibilities, empowerment and growth opportunities You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
-
Strategic Account Executive
1 week ago
Auckland City, New Zealand Salesforce Full timeJob Category Sales Job Details **About Salesforce** Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three innovative ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy...
-
Strategic Procurement Specialist
2 months ago
Auckland City, New Zealand Auckland Council Full time**He angitūtanga: The opportunity** Our Auckland Council Procurement team has an opportunity in the **Capital Procurement/ Operations Procurement team** for a **Strategic Procurement Specialist** to join the team! This is a great opportunity to work in a large and complex organisation, be exposed to a variety of projects and to high profile work. This...
-
Strategic Procurement Specialist
2 days ago
Auckland City, New Zealand Auckland Council Full time**He angitūtanga: The opportunity** Our Auckland Council Procurement team has an opportunity in the **Capital Procurement/ Operations Procurement team** for a **Strategic Procurement Specialist** to join the team! This is a great opportunity to work in a large and complex organisation, be exposed to a variety of projects and to high profile work. This...
-
Strategic Procurement Specialist
4 weeks ago
Auckland City, New Zealand Auckland Council Full time**He angitūtanga: The opportunity** Our Auckland Council Procurement team has an opportunity for a **Strategic Procurement Specialist** to join the Capital Procurement/ Operations Procurement team! As a Specialist you will play a crucial role in optimizing our procurement practices and driving value for Auckland Council. You will work in partnership with...
-
Customer Account Specialist
2 weeks ago
Auckland, Auckland, New Zealand Mitre 10 Full timeMitre 10 has been a part of NewZealand's home improvement culture since 1974. An award-winning success story,inspiring Kiwi to love where they live, work and play with our homeimprovement, garden and trade offer.We areseeking a highly motivated and detail-oriented Customer Account Specialist tojoin our dynamic team on a 2-year fixed-term...
-
Manager Strategic Business Services
3 weeks ago
Wellington City, New Zealand BNZ Full time**Ko mātou tēnei | This is Us** Here at BNZ, it's about more than just banking. We mahi (work) together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." Strategic Business Services ("SBS") administers the Bank's, business & agribusiness non-performing and...
-
Accounts Payable Officer
4 weeks ago
Manukau City, New Zealand Service Foods Full time**Service Foods is seeking a highly skilled and motivated Accounts Payable Officer to join our finance team.** This is an excellent opportunity for a detail-oriented individual with a strong background in accounts payable to contribute to the success of our dynamic and growing organization. **Why join us**: It’s a great time to join Service Foods as we...
-
Client Account Specialist
4 weeks ago
Auckland City, New Zealand Citi Full timeCiti, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking,...
-
Customer Account Migration Specialist
3 weeks ago
North Shore City, Auckland, New Zealand Mitre 10 Full time**Mitre 10** has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We are seeking a highly motivated and detail-oriented **Customer Account Migration Specialist** to join our dynamic team on a **2 -year...
-
Customer Account Migration Specialist
1 week ago
North Shore City, Auckland, New Zealand Mitre 10 Full time**Mitre 10** has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We are seeking 3 highly motivated and detail-oriented **Customer Account Migration Specialist's** to join our dynamic team on a **2 -year...
-
Senior Specialist, Accounts Manager
3 weeks ago
Auckland City, New Zealand Adidas Full timePurpose & Overall Relevance for the Organization: - To drive profitable and sustainable market share growth within assigned Field key accounts and categories while respecting the image of the adidas Group brands.- Key Responsibilities: - Net sales of assigned key account(s) or categories within key account(s). - Cost center budget and sales working budget. -...
-
Strategic Accounts Manager
3 weeks ago
Auckland City, New Zealand AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious...
-
Strategic Support and Accountability Manager
4 days ago
Wellington City, New Zealand New Zealand Government Full timeFull-time, permanent role based in Wellington - Whakauru - Whakamōhio - Whakaawe - Whakapai ake - Involve - Inform - Influence - Improve We are looking for a Strategic Support and Accountability Manager to join Te Tāhū Hauora Health Quality and Safety Commission (Te Tāhū Hauora). About you To be successful in this role you will be able to demonstrate...
-
Strategic Partnership Manager
6 days ago
Auckland City, New Zealand Thermo Fisher Scientific Full timeThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our team of more than 125,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services...
-
Strategic Partnership Manager
6 days ago
Auckland City, New Zealand Thermo Fisher Scientific Full timeThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our team of more than 125,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services...
-
Strategic Sourcing Specialist
3 weeks ago
Auckland City, New Zealand Downer Group Full timeInterested in kick starting your career in Procurement? We have a fantastic opportunity to join our Procurement division within the BSC (Business Services Centre). This position will be based in our Auckland Office with flexible hybrid working arrangements. **THE ROLE**: This position sits within the BSC, Procurement team. Reporting into the National...
-
Customer Service Specialist
2 months ago
Auckland City, New Zealand people2people Full timeAre you a skilled communicator with a passion for delivering top-notch customer service? Join a dynamic and expanding kiwi-owned finance company. You will be responsible for delivering outstanding customer service, overseeing account management, and addressing inquiries and concerns with a high level of professionalism and promptness. **Key responsibilities...
-
Customer Service Specialist
4 weeks ago
Auckland City, New Zealand people2people Full timeAre you a skilled communicator with a passion for delivering top-notch customer service? Join a dynamic and expanding kiwi-owned finance company. You will be responsible for delivering outstanding customer service, overseeing account management, and addressing inquiries and concerns with a high level of professionalism and promptness. **Key responsibilities...
-
Key Accounts Specialist
1 month ago
Auckland City, New Zealand Techtronic Industries (TTI) Full time**Who we are**: Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centered around improving the lives of our users, something that not only drives our...
-
Customer Service Manager
3 weeks ago
Auckland City, New Zealand Actionstep Full timeActionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast-growing, dynamic business with a global customer base of more the 2,500 law firms and a team of over 100 in the USA, UK, Australia, and New Zealand. We are expanding our Customer Team...